Microsoft 365 Administrator

We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.

Responsibilities:
• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.
• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.
• Create, maintain, and update governance documentation for Microsoft 365 applications.
• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.
• Collaborate with stakeholders to enforce application compliance and ownership of site content.
• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.
• Oversee security administration for Microsoft 365 in coordination with the information security team.
• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.
• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.
• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
• At least 3 years of experience in Microsoft 365 Administration.
• Minimum of 3 years of hands-on experience with Azure cloud services, including IaaS, PaaS, and SaaS.
• Proven experience implementing cloud solutions and utilizing Azure services.
• Proficiency in scripting and development using PowerShell.
• Strong knowledge of Microsoft security protocols, including Active Directory and Azure Administration.
• Demonstrated ability to create technical user documentation.
• Exceptional communication skills and customer service focus with the ability to engage diverse audiences.
• Strong problem-solving capabilities and critical thinking skills, coupled with effective organizational abilities.
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