Inside Sales/Customer Service Rep

Inside Sales Representative

📍 Location: Pittsfield, MA (Fully Onsite)

💵 Compensation: Up to $60,000 annually, depending on experience

🕒 Job Type: Full-Time, Permanent

🎁 Benefits: Comprehensive benefits package offered

About the Role:

We are seeking a highly motivated and experienced Inside Sales Representative to join our client's team in Pittsfield, MA. This role is fully onsite and will play a critical part in supporting their outside sales team, managing customer orders, coordinating projects, and ensuring seamless communication across departments.

Key Responsibilities:

• Support the outside sales team with day-to-day operations and customer follow-ups
• Receive and process incoming customer orders accurately and efficiently
• Generate and manage work orders and assist with project coordination
• Serve as a key point of contact for internal departments to ensure project accuracy and timely completion
• Provide exceptional service to customers by phone and email
• Maintain accurate records and documentation in CRM and ERP systems

Qualifications:

• 2 years of experience in an inside sales or customer service role, within a manufacturing, service, or distribution environment
• Strong technical and computer skills
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced, deadline-driven environment
• Strong organizational skills and attention to detail
• Team player with a proactive and adaptable approach

Please apply here today or email your resume to Daniele.Zavarella@roberthalf com!

• 2 years of experience in an inside sales or customer service role, within a manufacturing, service, or distribution environment
• Strong technical and computer skills
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced, deadline-driven environment
• Strong organizational skills and attention to detail
• Team player with a proactive and adaptable approach

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.