Healthcare Installation Representative

We are looking for a detail-oriented Healthcare Installation Representative to join our team in Wausau, Wisconsin. In this role, you will provide essential support in administrative functions while collaborating closely with healthcare professionals. This is a long-term contract opportunity ideal for someone who thrives in a dynamic environment and is committed to delivering excellent service. Must have healthcare experience!

Responsibilities:

• Handle customer inquiries with professionalism, ensuring timely and accurate responses.

• Perform data entry tasks with precision to maintain accurate records and documentation.

• Manage inbound calls and provide relevant information about healthcare benefits.

• Support benefit functions by processing renewals and assisting with COBRA administration.

• Execute clerical duties such as inventory tracking and organizing documentation.

• Coordinate video calls and phone interviews to facilitate communication with team members and clients.

• Assist with offshore operations and related administrative activities.

• Ensure compliance with healthcare regulations, including TRICARE and HealthCare.gov guidelines.

• Maintain effective communication with internal and external stakeholders to support team objectives.

• Utilize time management skills to prioritize tasks and meet deadlines efficiently.

• Proven experience in customer service with strong interpersonal skills.
• Proficiency in data entry and clerical tasks, ensuring attention to detail.
• Ability to manage inbound calls and provide accurate information on healthcare benefits.
• Familiarity with healthcare regulations such as HealthCare.gov and TRICARE.
• Demonstrated expertise in benefit functions, including renewals and COBRA administration.
• Effective communication skills, both written and verbal, to interact with diverse teams.
• Strong organizational and time management abilities to handle multiple priorities.
• Knowledge of administrative tools and processes, including inventory tracking and video conferencing platforms.
TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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