What are the responsibilities and job description for the Guest Services Coordinator position at Robert Half?
We are looking for a Guest Services Coordinator to join our team in Auburn, Washington. In this contract position, you will play a key role in creating a welcoming and detail-oriented experience for guests and employees. Your responsibilities will include various front desk and guest service tasks to ensure smooth operations and excellent communication.Responsibilities:• Greet and welcome guests and employees upon arrival, ensuring a positive first impression.• Distribute materials and information to visitors as needed.• Coordinate seating arrangements and assist guests in finding their designated areas.• Respond promptly to inquiries and address guest concerns with a detail-oriented approach.• Communicate effectively with leadership to relay guest-related updates or issues.• Collect coats and personal items from guests and manage storage efficiently.• Oversee the check-in process for visitors, ensuring accuracy and adherence to procedures.• Maintain a clean and organized front desk area to reflect the company’s standards.• Provide exceptional customer service, ensuring all guests feel valued and attended to.• Prior experience in customer service or guest relations.• Strong interpersonal skills with the ability to engage with diverse groups of people.• Excellent verbal and written communication abilities.• Ability to multitask and remain organized in a fast-paced environment.• Proficiency in handling inquiries and resolving issues effectively.• Attention to detail for managing checklists and guest-related processes.• Detail-oriented approach to demeanor and appearance.• Flexibility to adapt to varying tasks and responsibilities.
Salary : $22 - $25