ERP/CRM Consultant

We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.

Responsibilities:
• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.
• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.
• Develop and manage project plans, including timelines, budgets, and deliverables.
• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.
• Provide guidance on system integration, including API development and data migration.
• Coordinate with external vendors and consultants to ensure successful delivery of solutions.
• Create detailed documentation, such as business requirement documents, to support system development and maintenance.
• Drive user adoption through effective training and change management strategies.
• Monitor system performance and identify opportunities for improvement.
• Ensure compliance with industry standards and best practices in system management.
• Minimum of 8 years of experience in ERP/CRM management, including at least 5 years with systems like SAP or Salesforce.
• Proven expertise in client-side scripting and configuration management.
• Strong knowledge of key modules such as PP, MM, SD, or related systems.
• Experience in API development and system integration.
• Ability to create detailed business requirement documents and manage documentation processes.
• Demonstrated success in leading large-scale system implementations or upgrades.
• Excellent communication skills with the ability to bridge technical and business perspectives.
• Familiarity with change management strategies and user training initiatives.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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