What are the responsibilities and job description for the Director, Credit and Collections position at Robert Half?
We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.
Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!
Responsibilities:
• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.
• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.
• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.
• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.
• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.
• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.
• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.
• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.
• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.
• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.
The ideal Director of Credit/Collections comes with...
- MBA and/or Bachelor's Degree
- 8 years in a credit/collections leadership role, ideally leading a team of 20 direct reports
- O2C experience
- Lean Six Sigma experience, preferred
- CICP or CCRA, preferred
- Software/SaaS industry experience, preferred
**For immediate consideration for this exciting, highly visible leadership role, please reach out to Kyndra (Steeg) Strada directly on LinkedIn**
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Salary : $145,000 - $200,000