Director, Credit and Collections

We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.

Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!

Responsibilities:

• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.

• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.

• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.

• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.

• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.

• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.

• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.

• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.

• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.

• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.

The ideal Director of Credit/Collections comes with...

• MBA and/or Bachelor's Degree
• 8 years in a credit/collections leadership role, ideally leading a team of 20 direct reports
• O2C experience
• Lean Six Sigma experience, preferred
• CICP or CCRA, preferred
• Software/SaaS industry experience, preferred

**For immediate consideration for this exciting, highly visible leadership role, please reach out to Kyndra (Steeg) Strada directly on LinkedIn**

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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