What are the responsibilities and job description for the Desktop Support Analyst position at Robert Half?
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Mt. Vernon, Illinois. This role involves hands-on support for infrastructure deployment, equipment management, and ensuring secure connectivity to our systems. The ideal candidate will bring proven expertise in desktop support and demonstrate a reliable ability to manage technical tasks independently.Responsibilities:• Assist with redeploying infrastructure in collaboration with remote teams.• Verify security protocols and establish secure tunnels connecting systems.• Conduct inventory assessments and breakdown of equipment.• Serve as the on-site technical representative, providing hands-on support to remote teams.• Troubleshoot and resolve issues related to desktop hardware and software.• Ensure seamless integration of virtual infrastructure with existing systems.• Collaborate with AT& T to complete connectivity tasks efficiently.• Document processes and maintain accurate records of equipment and system changes.• Test and deploy desktop imaging solutions to meet operational needs.
Salary : $17 - $19