What are the responsibilities and job description for the Customer service Representative-Funding (Tier II) position at Robert Half?
We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In this long-term contract position, you will play a pivotal role in ensuring the accurate processing of accounts receivable activities and delivering excellent customer support. This role offers an opportunity to collaborate with customers and team members to uphold organizational goals while maintaining a focus on accuracy and efficiency.Responsibilities:• Perform accurate data entry for purchased invoices and accounts receivable records.• Prepare and organize weekly reports, including reserve analysis and accounts receivable activity.• Monitor and analyze invoice data to identify inconsistencies or potential risks.• Create and distribute financial reports, such as A/R aging and subsidiary reports, to senior management.• Respond promptly and professionally to customer inquiries, ensuring satisfaction and resolution.• Collaborate with customers and team members to align with organizational goals and maintain service standards.• Process and transmit accounting and payment reports, including wires and ACH transfers, in a timely manner.• Provide feedback to management regarding client business activities based on sound business principles.• Ensure all tasks are completed efficiently and in compliance with company policies and procedures.• Participate in occasional travel for required training sessions.
Salary : $22 - $26
