Collections Specialist

Are you an experienced Collections Specialist ready to bring your expertise to a dynamic and reputable HVAC company in Wilmington, DE? We’re looking for a results-driven professional to join our team and play a pivotal role in maintaining financial health while providing exceptional service to our clients.

Why Work With Us?

• Reputable Organization: Be part of a trusted name in the HVAC industry, recognized for quality and excellence.
• Career Growth: Opportunity to transition to a permanent role, with room for advancement.
• Team Environment: Join a supportive team that values collaboration and innovation.

Key Responsibilities:

• Manage and monitor accounts receivable to ensure timely collections.
• Communicate with customers to resolve payment discrepancies and secure outstanding payments.
• Collaborate with internal teams to address and resolve account issues.
• Prepare and maintain detailed records of collection activities.
• Provide exceptional customer service while balancing firm but professional collections practices.

What We’re Looking For:

• Experience: 2 years in collections or accounts receivable, preferably in a service-based industry.
• Skills: Strong negotiation, communication, and problem-solving skills.
• Tech-Savvy: Proficiency in accounting software and Microsoft Office Suite.
• Team Player: Ability to work well independently and collaboratively.
• Detail-Oriented: Keen attention to detail and ability to manage multiple priorities.

Ready to make an impact?

Apply now to become part of a company that values integrity, innovation, and excellence in every aspect of its business!

• Minimum of 2 years of experience in collections within a high-volume call center environment.
• Strong customer service skills with the ability to communicate effectively and professionally.
• Proficiency in Microsoft Excel for data management and reporting.
• Familiarity with billing functions and credit-related processes.
• Demonstrated ability to follow structured collection processes and achieve targets.
• Exceptional organizational skills and attention to detail.
• Problem-solving abilities to address and resolve customer concerns efficiently.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.