What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Are you a results-driven Collections Specialist with expertise in using large ERP systems and a track record of managing high volumes of outbound calls? We are seeking a seasoned professional to join a well-established company in Fort Wayne, Indiana. This is an excellent opportunity to leverage your collections experience in a dynamic, fast-paced environment while working with a supportive and collaborative team.Why Join This Company?Industry Leader: Work with a respected organization known for innovation, reliability, and a commitment to excellence.Team-Oriented Culture: Thrive in an environment that values teamwork, collaboration, and professional growth.Opportunity to Excel: Utilize your expertise in collections and large ERP systems to deliver impactful results.Key Responsibilities:Outbound Collections: Make high volumes of outbound phone calls to customers to collect payments on outstanding invoices while maintaining professional and respectful communication.Relationship Building: Establish positive relationships with clients to negotiate payment arrangements, resolve disputes, and ensure long-term account success.Account Management: Monitor and manage assigned accounts, ensuring timely follow-up and consistent efforts to reduce aging receivables.Documentation: Input and maintain detailed records of collection activities in the company’s ERP system.Reporting: Prepare regular reports on collection status and key metrics for management.Collaborate with internal teams, including customer service and accounting, to resolve billing and payment discrepancies.
Salary : $18 - $20
