What are the responsibilities and job description for the Call Center Representative position at Robert Half?
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.Responsibilities:• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.• Provide clear and accurate information to customers regarding appointment procedures.• Maintain confidentiality of all customer data and information at all times.• Deliver timely feedback to management regarding service issues or customer concerns.• Conduct outbound follow-up calls to customers as assigned.• Accurately input data into systems while ensuring all information is properly recorded.
Salary : $14 - $17
