What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Roark Capital?
The Opportunity:
The Receptionist/Administrative Assistant is a key member of the firm's administrative team and serves as the first point of contact. This role is responsible for providing welcoming and professional experience while supporting the day-to-day operations of the office. The ideal candidate is organized and dependable.
Key Responsibilities:
Reception & Front Desk
- Welcome visitors and maintain a professional, inviting reception area
- Answer and direct incoming phone calls in a professional manner
- Maintain conference room schedules and assist with meeting-room needs
- Oversee all incoming and outgoing mail, shipping, and deliveries
- Coordinate visitor registration, parking and building access
- Follow firm procedures related to security, confidentiality, and visitor access
- Contribute to a positive, collaborative, and service-oriented office environment
Administrative Support
- Provide administrative support, schedule meetings, and coordinate conference rooms
- Coordinate travel arrangements, including flights, hotels, and ground transportation
- Assist with office supply inventory and ordering
- Coordinate catering, lunches, beverages, and other meeting-related needs
- Provide backup coverage for other administrative team members as needed
- Support firm-wide meetings, events, and employee activities
- Assist with special projects and other administrative responsibilities as assigned
Requirements:
- 1-3 years of experience in a receptionist, administrative, or office support role preferred
- Strong verbal and written communication skills
- Professional and polished demeanor with excellent interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office, Outlook, Teams, and other standard office technology
- Ability to handle confidential and sensitive information with discretion
- Demonstrated reliability, flexibility, and willingness to assist others
- Positive attitude and a strong commitment to providing excellent service
Benefits:
Roark provides a highly competitive package that includes, but is not limited to:
- Base salary plus annual performance bonus
- Medical, dental, vision, life insurance and long-term disability insurance
- 401k with employer match
- Paid time off and holidays
- Breakfast, lunch, snacks and drinks are provided daily in the office
Our team is based in Atlanta, GA, and we love the energy of working together in person. This role is fully on-site, five days a week.