What are the responsibilities and job description for the MLS Administrator position at Roanoke Valley Association of REALTORS®?
Company Description Roanoke Valley Association of REALTORS® (RVAR) is a regional trade association serving real estate professionals in the Roanoke Valley and surrounding areas. The association supports members through advocacy, professional standards, education, and access to Multiple Listing Service (MLS) tools and data. RVAR works closely with local, state, and national real estate organizations to promote ethical practice and enhance market transparency. The organization provides resources that help real estate professionals better serve consumers and strengthen the local housing market. Team members at RVAR contribute to a collaborative environment focused on member service and community impact.
Role Description The MLS Administrator is a full-time, on-site role based in Roanoke, VA, responsible for the daily operation, maintenance, and support of the Multiple Listing Service platform. This role manages listing data accuracy, oversees user access and compliance, and assists members with system navigation and troubleshooting. The MLS Administrator coordinates system updates, works with vendors on technical issues, and helps implement new features and policies. The role also involves preparing reports, monitoring data integrity, providing training and documentation for members, and responding to inquiries in a timely and professional manner. Collaboration with staff, leadership, and committees to improve MLS services and support strategic initiatives is an important part of this position.
Qualifications
- Experience with data management, database or MLS systems administration, and maintaining data accuracy and integrity.
- Skills in customer service, member support, and clear written and verbal communication.
- Proficiency with office software (e.g., Microsoft Office or similar tools), online platforms, and basic troubleshooting of technical issues.
- Ability to interpret and apply policies, follow compliance guidelines, and manage confidential information responsibly.
- Self-motivaed, resourceful, and able to identiry problems, develop solutions, and complete projects with minimal supervision.
- Strong organizational, multitasking, and time-management skills, with attention to detail and reliability in meeting deadlines.
- Experience in real estate, association management, or related fields is preferred but not required.
- Cannot hold an active real estate license.
- Bachelors degree or equivalent professional experience preferred.