Membership Coordinator for Roanoke Valley Association of Realtors

Company Description Roanoke Valley Association of REALTORS® (RVAR) is a professional trade association serving real estate professionals in the Roanoke Valley region. RVAR provides members with education, resources, advocacy, and networking opportunities to support ethical and successful real estate practices. The association promotes high professional standards and strives to strengthen the local real estate community. Team members at RVAR work collaboratively to deliver member-focused services and support the growth of the organization.
Role Description The Membership Coordinator is a full-time, on-site role based in Roanoke, VA, responsible for supporting and enhancing the member experience at RVAR. Day-to-day tasks include processing new member applications, maintaining accurate membership records, and managing renewals and status changes in the association’s databases. The role interacts regularly with current and prospective members, responding to inquiries, providing information about benefits, and assisting with member onboarding. The Membership Coordinator helps coordinate member events, orientations, and trainings, including registration, communication, and logistical support. This position also collaborates with staff to support membership drives, deliver excellent customer service, and ensure smooth administrative operations aligned with association policies and procedures.
Qualifications

• Candidates should possess strong Communication skills, including clear verbal and written communication and the ability to interact professionally with a diverse membership.
• Candidates should possess Customer Service skills, with a focus on responsiveness, problem-solving, and creating positive member experiences.
• Candidates should possess Administrative Assistance skills, including data entry, record keeping, scheduling, and proficiency with office software and membership databases.
• Candidates should possess Sales-related skills, such as the ability to explain membership benefits, support recruitment efforts, and promote association programs.
• Candidates should possess Event Management skills, including coordinating logistics, handling registrations, and supporting the planning and execution of member events.
• Additional beneficial qualifications include strong organizational skills, attention to detail, ability to manage multiple tasks, and experience in an association, nonprofit, or real estate-related environment.
• A high school diploma or equivalent is required; post-secondary education or relevant certifications in business, communications, or office administration are preferred.