What are the responsibilities and job description for the Tow Truck Operator/Roadside Service position at Roadside Services of Kansas City, LLC?
Currently looking to add Tow Truck Operators to our team!!
Commission based pay starting at 37%!!
Experience Preferred, but willing to train the right candidate. Operators must be 23 years of age, and must be able to pass a background check and have a clean driving record for the last 7 years.
Summary
Driving and operating specific towing vehicles and operating towing equipment for customers and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience for all of our Customers.
Essential Functions
- Safely driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, mechanical knowledge to help troubleshoot simple solutions for our customers vehicle.)
- On-scene time interacting with customers/establishing rapport, building relationships, trust and problem solving
- Utilizing towing software, communication platforms, and mapping systems
- Completion of daily paperwork (i.e. call-logs, invoices, cash receipts, etc.)
- Sell and install vehicle batteries: Assess customer needs, recommend appropriate battery options, complete sales transactions, and perform professional installation ensuring customer satisfaction and safety.
Knowledge/Skills/Abilities
- Clear and proficient verbal and written communication even under pressure
- Common knowledge of vehicle components and common reasons for vehicle failure
- Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Education & Experience/Licenses & Certification/ Requirements
- Must possess a valid driver’s license, if you live in MO then you need to have Class E endorsement
- Must be at least 23 years of age
- Two (2) years of experience in a tow truck would be preferred.
- Some automotive knowledge
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 75 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous.
We are located at 940 N Scott Ave, Belton, MO 64012 and you would need to have reliable transportation to work on a daily basis.
****Please contact roadsideserviceskc@gmail.com
to inquire on application rather than calling our corporate number.
Job Types: Full-time, Commission
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a Class E Driver's License?
Experience:
- towing: 1 year (Preferred)
Work Location: In person