Manager, Partner Relations

Job Description Summary

The Manager of Partner Relations is responsible for establishing and managing the relationship with and performance of agents and interlines. This job requires 25% of travel time.

Critical Job Functions

• Locate companies equipped to accept and deliver our freight.
• Travel 25% of the time.
• Monitor the performance of agents/interlines and drive improvements thru data driven decisions.
• Act as a liaison between Roadrunner people and agents/interlines.
• Solve specific delivery problems as needed.
• Provides direction to staff through motivation and review of and feedback on performance.
• Other duties as assigned.
  
  
  

Job Requirements

• Four to ten years of experience or equivalent combination of education and experience.
• Ability to read, analyze and interpret the moderately complex documents and financial data.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write and give persuasive speeches on controversial or complex topics to top management, employees, public groups and/or boards of directors.
• Communicates internally with the entire corporate office and externally with field offices, insurance companies, government officials, attorneys, law enforcement agencies, consultants, and customers.
• Proficient personal computer skills including electronic mail, record keeping, manipulating databases and spreadsheets, word processing, graphics, Power Point, etc.
• Preferred knowledge of McLeod and AS/400, industry-based software, worker’s compensation software and Microsoft Office 365 (MS-Excel, MS Word, MS Teams, Power Bi).
• Experience supervising, managing, or directing people and their selection, training, development, appraisal, and work assignments.
• Involves a high degree of responsibility for working with safeguarding and controlling highly restricted information, knowledge, or important confidences.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to deal with a variety of abstract and concrete variables.
• Ability to prioritize, organize and delegate assignments.
• Ability to prioritize tasks.
• Handle multiple tasks and projects simultaneously.
  
  
  

Physical Demands And Work Environment

• Physical Demands:
• While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with fingers, distance vision (clear vision at 20 feet or more), color vision, peripheral vision, depth perception, ability to adjust focus and talk and hear others in conversations via the phone or in person. The employee is occasionally required to stand, walk, and lift objects up to 20 lb.
• Work Environment:
• The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
• Works in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Occasional work near moving mechanical parts and toxic or caustic chemicals.
• Occasional overnight travel by land and/or air required.
  

Compensation

• The estimated compensation for this role is $115,000 - $125,000 per year.
  
  
  

Benefits

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k
  
  
  

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!

• We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
  
  
  

Summary

Additional Requirements:

Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.

As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40 markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.

Roadrunner is growing and looking for a highly motivated Manager of Partner Relations to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!

We Run Safe. We Run Smart. We Run Together.