What are the responsibilities and job description for the Shop Technician - US Shoring position at Road Machinery and Supplies Co..?
Shop Technician – Euless, TX
US Shoring, a division of Road Machinery & Supplies Co. is searching for a Service Technician to join its team at our Euless, TX location. This position is responsible for performing high-quality field service repair/technical training work on boring and tunneling equipment; responding to customer needs in a professional, caring, and timely manner; and ensuring maximum value for work performed.
As a member of the team, you will enjoy:
- Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
- Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
- Competitive Compensation Packages – Based on experience and other factors.
- Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
- Stability and Reputation – RMS has been in business for 96 years and continues to grow.
Responsibilities:
- Maintain and repair all rental equipment and make it rent ready in a timely manner.
- Perform complex repairs correctly.
- Work alone with limited supervision at times.
- Build strong customer service relations.
- Evaluate damage and generate an action plan for repairs including a full estimate sent to the customer in a timely manner.
- Work closely with the Shop Supervisor on parts ordering and service work billings.
- Be able to travel as needed, including overnight stays.
- Accept advanced and continued training on represented manufacturers.
Qualifications/Skills:
- Experience servicing utility construction equipment.
- Working knowledge of hydraulic, electrical, and mechanical systems on various equipment.
- Knowledge of horizontal/directional boring machines and ability to work on tier 3 and tier 4 engines is a plus.
- Electric and gas welding experience.
- Valid driver’s license with a clean record is mandatory, CDL license would also be a plus.
- Basic computer skills for recording work performed.
- Able to work responsibly, safely, and intelligently.
- Have the desire to take action, improve, and be appreciative.
- Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.
About Road Machinery & Supplies Co.
Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.
At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive. Equal Opportunity Employer.