What are the responsibilities and job description for the Agent Services Coordinator position at RMG Real Estate Network?
Who We Are
RMG Real Estate was awarded Best Workplaces Alaska 2025 by the Alaska Journal of Commerce, reflecting our commitment to culture, growth, and people-first leadership.
We are a principle-driven, growth-focused real estate brokerage committed to building wealth and wholeness with everyone we serve. We believe in high standards, strong systems, and a culture where people grow personally and professionally. We build people.
The Opportunity
We are seeking a proactive, detail-oriented Agent Services Coordinator to support the daily experience, success, and operational needs of our agents and Anchorage office leadership.
This role serves as a front-line support resource for agents throughout their journey with RMG — from onboarding and launch support to ongoing operational guidance, systems support, and agent success coordination.
You will help create an environment where agents feel supported, equipped, and connected while serving as a key operational support partner to the Anchorage Team Leader. This role helps maintain consistency, responsiveness, and operational excellence across the organization while supporting the growth and effectiveness of our agents and offices.
This is a high-visibility role for someone who:
- Thrives in fast-moving, high-accountability environments
- Enjoys helping people and creating structure
- Notices what others miss
- Anticipates needs before they are voiced
- Solves problems proactively
- Takes ownership and follows through consistently
You will become a trusted go-to resource for agents and leadership alike.
* What You’ll Be Responsible For *
Agent Support & Services
- Serve as a first point of contact for agent operational questions and support needs
- Assist agents with day-to-day office and system support
- Troubleshoot basic operational and technology-related issues
- Support office hospitality, organization, and overall agent experience
Agent Onboarding & Launch
- Coordinate onboarding logistics for new agents
- Supply marketing materials to agents
- Help ensure agents are properly incorporated into RMG systems and platforms
Leadership & Office Support
- Support the Team Leader with daily, monthly, and quarterly operational priorities
- Coordinate meetings, classes, trainings, and team events
- Assist with event logistics, setup, communication, marketing, and experience
- Help maintain a polished, professional, and welcoming office environment
- Monitor supplies and proactively identify operational needs
Operational Coordination
- Follow established systems and processes with consistency and accuracy
- Track projects, tasks, and follow-through items effectively
- Help improve efficiency by identifying gaps and creating solutions proactively
- Communicate clearly and professionally with agents, staff, vendors, and leadership
Who You Are
You are proactive, dependable, and highly organized.
You do not wait to be told what needs attention — you notice problems early and take initiative to solve them.
You likely:
- Have exceptional attention to detail
- Communicate professionally and clearly
- Enjoy helping people and creating positive experiences
- Work well independently without requiring constant oversight
- Thrive in structured, fast-paced environments
- Adapt quickly while maintaining professionalism
- Follow through consistently on commitments
- Enjoy systems, organization, and operational excellence
- Take pride in being reliable and resourceful
You are someone others trust to get things done.
Qualifications
- 2 years administrative, operations, coordination, or support experience preferred
- Associate’s or Bachelor’s degree preferred
- Strong organizational and communication skills
- Proficiency in Google Suite required
- Canva experience preferred
- Valid driver’s license and reliable transportation
- Real estate experience is a plus, but not required
What We Offer
- Professional development opportunities
- A high-performing, growth-oriented culture
- Paid Time Off
- Real Estate Investment opportunities
- A chance to grow and thrive inside a mission-driven organization
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
Application Question(s):
- Do you understand that this is a full-time position, Monday-Friday from 9AM-5PM?
Education:
- Bachelor's (Preferred)
Experience:
- Administrative: 2 years (Preferred)
Work Location: In person
Salary : $50,000 - $60,000