What are the responsibilities and job description for the Internet Enrollment Specialist position at RMG Business Development?
Here at our company, we are committed to providing cutting-edge telecommunications solutions for businesses as well as consumers. We are now seeking a future-focused Internet Enrollment Specialist to join our dynamic team! Your exceptional customer service, problem-solving skills, and attention to detail as an Internet Enrollment Specialist will be the bridge between our customers, telecommunications clients, and internal teams, ensuring timely and accurate resolutions. Our cutting-edge technology ensures seamless connectivity, whether you're in the office or on the go. You will be responsible for acting as the face of our team, informing customers on our full range of telecommunications products and services, and closing sales deals!
Responsibilities of an Internet Enrollment Specialist:
- Identify and cultivate relationships with prospective customers by directly meeting with them to assess their situation and needs
- Provide exceptional customer service, addressing any inquiries or issues related to
telecommunications products
- Track and report on sales performance metrics with your other Internet Enrollment
Specialist team members and management
- Facilitate communication between the Internet Enrollment Specialist team, customers, and client technicians to ensure smooth activation processes for all parties
- With the help of senior Internet Enrollment Specialist, stay up to date on all industry
trends, new technologies, competitor activity, and market activity to be able to provide
customers with the most accurate information
- Participate in training and professional development to enhance your skills as an Internet Enrollment Specialist
Qualifications of an Internet Enrollment Specialist:
- An associate’s degree or equivalent, preferred
- Strong communication skills and a background in telecommunications or a client-facing role
- Proven sales experience, preferably in a related industry
- Ability to work cross-functionally with additional teams to align goals, and hit all KPI’s
- Ability to troubleshoot and solve customer issues
- Excellent time management and multitasking skills
Job Type: Full-time
Pay: $3,952.33 - $4,759.80 per month
Work Location: In person
Salary : $3,952 - $4,760
