Claims Specialist

This position assures the consistent application of company procedures and practices in casualty claims handling and disposition of large complex casualty claims within the division. To ensure that claims are properly investigated, evaluated, and resolved within the company’s contractual and legal obligations. To provide appropriate and equitable resolution to claimants while protecting the company’s insureds within the confines of the insurance policy and to aid in the retention and growth of business.

Responsibilities:

• Investigate, control and negotiate all casualty claims involving complex issues beyond the expertise of claim representative as such cases are discovered.
• Understand and apply skills and awareness necessary to achieve effectual casualty claim settlements and remain current in the knowledge of the tools of negotiation, including structured settlements.
• Direct, control and negotiate all major casualty litigation files. Direct defense attorneys' activities as permitted by law and promote appropriate reserving practices.

Experience:

• Required: Bachelor's degree required, with emphasis on insurance preferred, or equivalent experience may be considered.
• Minimum seven years multi-line field work with emphasis on liability, workers' compensation and no-fault claims handling.
• Must possess outstanding listening and customer service skills.
• Designation in AIC, CPCU, SCLA or similar insurance designation required, or actively being pursued.