What are the responsibilities and job description for the Maintenance Technician position at RL Jordan?
Convenience Store Maintenance Technician
Job Summary
The Convenience Store Maintenance Technician is responsible for maintaining, troubleshooting, repairing, and installing equipment and building systems in convenience store locations. This role ensures stores remain safe, clean, operational, and compliant with company and regulatory standards.
Key Responsibilities
- Perform preventive maintenance and repairs on store equipment, including:
- Refrigeration units
- HVAC systems
- Ice machines
- Beverage and coffee equipment
- Commercial kitchen equipment
- Lighting and electrical systems
- Diagnose mechanical, electrical, plumbing, refrigeration, and equipment issues.
- Respond to emergency maintenance calls and service requests.
- Conduct routine inspections of store facilities and equipment.
- Maintain accurate maintenance records, work orders, and inventory of parts.
- Ensure compliance with safety regulations, environmental standards, and company policies.
- Coordinate with store managers and outside contractors as needed.
- Assist with store remodeling, equipment installations, and upgrades.
- Maintain a clean and organized service vehicle and work area.
Required Qualifications
- High school diploma or GED.
- Minimum 5 years of commercial HVAC repair experience, or fewer years of experience combined with a technical school degree in HVAC, refrigeration, or a related field.
- Strong troubleshooting and repair experience with HVAC, electrical, plumbing, and mechanical systems.
- Ability to read technical manuals, schematics, wiring diagrams, and equipment specifications.
- Valid driver's license and ability to pass a DMV/driving record check.
- Ability to pass a basic maintenance skills assessment test.
- Basic computer skills for work order management and reporting.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Required to be on a rotating weekend on call.
Preferred Qualifications
- Commercial refrigeration experience is strongly preferred and will receive priority consideration.
- HVAC certification.
- EPA Refrigerant Certification.
- Electrical or mechanical maintenance certification.
- Experience troubleshooting and repairing commercial kitchen equipment.
- Experience in retail, convenience store, restaurant, or fuel station maintenance.
- Knowledge of preventive maintenance programs and asset management systems.
Physical Requirements
- Lift and carry up to 50 pounds or more.
- Stand, walk, bend, climb ladders, and work in confined spaces.
- Work indoors and outdoors in varying weather conditions.
- Ability to respond to after-hours and emergency service calls.
- Ability to safely operate a company vehicle and travel between multiple store locations.
Skills
- Troubleshooting and problem-solving
- Commercial HVAC repair
- Commercial refrigeration diagnostics and repair
- Mechanical aptitude
- Commercial kitchen equipment troubleshooting
- Customer service
- Time management
- Attention to detail
- Safety awareness
- Communication skills
- Organizational skills
- Ability to prioritize and manage multiple service calls efficiently
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
RL Jordan Oil is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetic information, or any other characteristic prohibited by state or local law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.