What are the responsibilities and job description for the Shipping Lead position at RK Supply?
Job Title: Shipping Lead
Position Summary
The Shipping Lead is responsible for overseeing all outbound shipping operations to ensure accurate, timely, and cost-effective delivery of products to RK Supply customers and internal locations. This role leads shipping associates, coordinates daily workload, enforces safety and quality standards, and partners closely with receiving, inventory, transportation, and customer service teams to support overall distribution center performance.
Key Responsibilities
RK Supply is committed to providing equal employment opportunities and maintaining a workplace that complies with applicable employment laws in Texas, Oklahoma, and New Mexico. We value teamwork, integrity, safety, and continuous improvement, and we are dedicated to supporting the growth and success of our employees.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Position Summary
The Shipping Lead is responsible for overseeing all outbound shipping operations to ensure accurate, timely, and cost-effective delivery of products to RK Supply customers and internal locations. This role leads shipping associates, coordinates daily workload, enforces safety and quality standards, and partners closely with receiving, inventory, transportation, and customer service teams to support overall distribution center performance.
Key Responsibilities
- Supervise daily outbound shipping operations, including order picking, packing, staging, and loading.
- Lead, train, schedule, and evaluate shipping team members to ensure productivity, accuracy, and adherence to company standards.
- Ensure all customer orders are shipped accurately, on time, and in compliance with company, customer, and carrier requirements.
- Coordinate shipping schedules with transportation providers and internal departments.
- Monitor workflow and labor allocation to meet daily volume and service-level expectations.
- Enforce all safety policies, OSHA standards, and company procedures; promote a strong safety culture.
- Maintain accurate shipping documentation, bills of lading, and system transactions within the ERP/WMS.
- Identify and resolve shipping discrepancies, damages, shortages, and delivery issues.
- Support inventory accuracy through proper handling, staging, and shipment confirmation.
- Participate in continuous improvement initiatives to enhance efficiency, reduce costs, and improve service.
- Assist with performance metrics, reporting, and departmental KPIs.
- Ensure compliance with company policies and applicable state and federal employment laws.
- High school diploma or equivalent required; associate’s degree or higher preferred.
- 3–5 years of distribution center or warehouse experience, with at least 1–2 years in a supervisory or lead role.
- Strong understanding of shipping processes, freight handling, and carrier coordination.
- Experience working with ERP or warehouse management systems.
- Proven ability to lead teams, prioritize tasks, and meet deadlines in a fast-paced environment.
- Strong communication, organizational, and problem-solving skills.
- Leadership and team development
- Time management and workload planning
- Attention to detail and accuracy
- Safety awareness and compliance
- Basic computer skills (ERP/WMS, Microsoft Office)
- Customer service mindset
- Ability to work in a warehouse environment with varying temperatures.
- Ability to stand, walk, bend, and lift up to 50 pounds as required.
- Willingness to work extended hours, weekends, or holidays as business needs require.
RK Supply is committed to providing equal employment opportunities and maintaining a workplace that complies with applicable employment laws in Texas, Oklahoma, and New Mexico. We value teamwork, integrity, safety, and continuous improvement, and we are dedicated to supporting the growth and success of our employees.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.