Landscape Maintenance Manager

Job Description:

Overview:

If you're the kind of professional who takes pride in mastering your craft, solving complex operations challenges, and building systems that simply work--this role was designed for you. As a Landscape Maintenance Manager, you won't be buried in unnecessary meetings or distracted by noise; instead, you'll be trusted to own your processes, refine performance, and deliver consistent, high-quality results. We value precision, expertise, and independent thinking--providing you the space to focus deeply, the tools to continually improve, and the recognition you deserve from leadership that understand excellence when they see it. Here, your knowledge isn't just appreciated--it's what drives the standard forward.

Company Overview:

At RJ Lawn & Landscape, we live and breathe our passion for exceptional service and top-notch landscaping. Established in 1997, we've built a stellar reputation in Waukee, Iowa, specializing in landscape design, installation, lawn care, irrigation maintenance, horticultural care, snow removal, and golf & sports turf.

Objective:

Manage and develop the Landscape Maintenance team in creating beautiful spaces & experiences for clients in residential and commercial settings. Landscape Maintenance includes caring for existing landscapes and property amenities with services such as but not limited to: plant care; mulch maintenance; landscape bed weed control; trimming & pruning of shrubs, trees, perennials; pressure washing; plant replacements and enhancements to existing landscape beds.

Responsibilities:

• Lead, manage, and maintain accountability for Landscape Maintenance operations
• Analyze department budgets and financials to monitor departmental productivity and overall effectiveness
• Provide leadership & training to direct reports to ensure quality in the landscape maintenance department is consistent and processes are followed by all. This includes but is not limited to: accurate job ticket completion, management & development of landscape maintenance team members, quality control checks of team members' work product for horticultural accuracy & completeness, manage daily O&M of departments tools & equipment for safety/efficient operation
• Implement and maintain a comprehensive horticultural training program for team members
• Manage crew schedules to meet the needs of clients, operations, and procurement
• Coordinate procurement for ordering and delivery of materials to ensure timely job execution
• Coordinate & communicate with Fleet Manager for equipment needs & repairs
• Assist sales team with field identification of plants, diseases, and environmental factors to support job planning; Assist sales team by identifying enhancement opportunities at current client sites for Account Manager-Client follow ups
• Perform field work at key projects requiring expertise and/or as needed
• Attend continuing education classes as required to maintain certifications
• Perform snow removal duties as assigned
• Promote, demonstrate, and enforce safety procedures & company policies
• Support and enforce RJ Lawn & Landscape's Core Focus and Core Values: Honest, Professional, Driven, Team Builder, Dependable, Safety

Measures of Accountability:

• Annual financial goals of Landscape Maintenance Department - Revenue & Net Margin
• Department & crew efficiency
• Client satisfaction (customer compliments or complaints)
• Training completion & team development
• Safety record of department
• Quality control scores
• Timeliness of scheduling & job completion
• Collaboration effectiveness with Sales and Fleet teams
• Quarterly rocks achievement

Required Qualifications:

• Minimum 2-year horticulture degree or equivalent 5 years of horticultural experience
• Mastery of large and medium-sized equipment operation
• Current 3OT license or the ability to obtain a 3OT license within the first 30 days of employment

Preferred Qualifications:

• Experience in landscape maintenance operations
• Experience in crew or department leadership
• Advanced horticultural knowledge: tree, shrub, perennial, and annual ID; plant and landscape disease ID; disease and plant injury treatment procedures
• Current CDL endorsement

Required Documentation:

• Confidentiality Agreement & 2-Year Non-Solicitation Clause
• Valid driver's license & insurable driving record
• I-9 verification form
• Clear background check

Compensation:

• Base salary performance-based bonus
• Health insurance plan options (up to 66% paid by RJ for employee selection)
• Life insurance & long-term disability fully paid by RJ
• Continuing education & business development membership dues
• Simple individual retirement account with 3% match by RJ
• PTO program (.05 x hours worked, April - March calendar; .075 after five years)
• Paid holidays (6 Federal your birthday)
• Cell phone & company vehicle

Reports To: Operations Manager

How To Apply:

Applicants are encouraged to apply directly to this posting. Supporting documentation can be sent to Nick Paoli, Chief Culture Officer at paolin@rjlawnandlandscape.com.