Community Manager

Overview

RJ Community Management is seeking a dedicated and experienced Community Property Manager to oversee the efficient management of Community Associations. The ideal candidate will interact with contractors, clients, and residents, ensuring maintenance, projects, and daily operations are carried out effectively and to specification. The position requires strong leadership, project management skills, and the ability to maintain professional relationships with a variety of stakeholders.

Key Responsibilities:

Project Management:

• Write detailed specifications for community projects, including timelines and expected outcomes.
• Review bids and oversee project execution, ensuring they are completed on time, within budget, and to required specifications.
• Periodically inspect projects and ensure quality control.
• Manage Home Owner Alteration Requests, ensuring compliance with specifications and reporting to the Board.
• Submit status reports and project completion updates to Assistant Manager and Board Members.
• Community Relations:
• Build and maintain positive relationships with the Board, residents, and contractors.
• Attend Board meetings and prepare meeting packets, including financial reports in collaboration with the Finance Manager.
• Respond promptly to inquiries and complaints from residents and the Board.
• Draft community communications and manage event planning.
• Educate the Board on HOA processes and recommend best practices to foster community improvement.
• Administrative Duties:
• Maintain an in-depth knowledge of community documents, policies, and relevant legislation to ensure effective management.
• Ensure regular follow-up on action items from Board meetings and provide progress reports.
• Prioritize tasks, handle multiple projects simultaneously, and manage time effectively.

Qualifications:

• A minimum of 3 years of experience in community management, property management, or real estate is preferred.
• Customer service experience is essential; 3 years preferred.
• Strong communication skills, both verbal and written, are a must, including proficiency in email, phone, and professional correspondence.
• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities.
• Proficient in Microsoft Office (Outlook, Excel, and Word); detail-oriented with strong administrative capabilities.
• Experience handling high-pressure situations involving residents, contractors, and Board Members.
• Must have a Driver’s License and reliable transportation.

Additional Requirements:

• Bachelor’s degree is preferred but not required.
• Ability to work flexible hours, including evenings and weekends when needed to accommodate Board meetings and other community events.
• Must demonstrate a high degree of integrity, professionalism, and discretion.
• Proactive, self-starter with a strong sense of personal accountability and ownership.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Property management: 3 years (Required)
• High-Pressure: 3 years (Required)
• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Pittsburgh, PA 15229 (Required)

Work Location: In person

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person