Community Monitors

The Community Monitor is responsible for overseeing community amenities and common areas to ensure a safe, clean, and respectful environment. This role involves enforcing community rules, assisting residents, and maintaining a visible presence to promote compliance and positive community engagement. This position is ideal as a summer job with the opportunity to transition into a part-time role.

Key Responsibilities

• Monitor community amenities such as pools, clubhouses, fitness centers, parks, and courts.
• Ensure community rules, safety guidelines, and policies are followed by residents and guests.
• Verify resident access credentials or guest passes when required.
• Report rule violations, safety concerns, or maintenance issues to management or security.
• Maintain a visible presence to deter inappropriate behavior.
• Assist residents with basic questions about amenities and policies.
• Complete incident reports or daily activity logs when necessary.
• Help maintain cleanliness and order in amenity areas.
• Contact management or emergency services when needed.

Qualifications

• High school diploma or equivalent preferred.
• Applicants ages 16 and older are encouraged to apply with reliable transportation. 
• Customer service or hospitality experience preferred.
• Ability to communicate clearly and professionally with residents and guests.
• Ability to observe situations and respond appropriately.
• Basic knowledge of safety procedures.
• Ability to work evenings, weekends, and holidays as needed.

Skills

• Customer service
• Conflict resolution
• Observation and attention to detail
• Communication skills
• Problem solving

Work Environment

• Primarily located at community amenity centers or outdoor recreational areas.
• May involve standing or walking for extended periods.
• Work may occur in outdoor conditions or varying weather.