What are the responsibilities and job description for the Hostess/Administrator position at RIZZ Lounge?
Job Summary
The hostess is the first impression of Rizz Lounge & Grill. You’ll greet guests with confidence and warmth, manage reservations and seating flow, assist servers with guest communication, and ensure a smooth front-of-house experience. Your professionalism and personality set the tone for the entire night.
Responsibilities
- Greet every guest with a warm, professional attitude and welcoming smile
- Manage reservations and walk-ins using the booking system
- Communicate effectively with waitstaff and management to maintain smooth service flow
- Keep the entrance and hostess station neat, organized, and visually appealing
- Assist in creating an inviting first impression (music volume, lighting, door presentation, etc.)
- Seat guests promptly and distribute menus according to service standards
- Coordinate table rotation and communicate large-party needs to servers
- Handle guest inquiries, calls, and messages about events, reservations, and general info
- Work closely with management for special events and VIP reservations
- Maintain a professional appearance and follow the dress code
Requirements
- Prior experience as a hostess in a restaurant or lounge setting
- Strong communication and English language skills
- Confident, friendly, and calm under pressure
- Organized, punctual, and reliable
- Professional appearance and positive attitude
- Availability for nights, weekends, and holidays
Preferred Skills
- Knowledge of Toast or similar POS/reservation systems/Open Table
- Customer service or hospitality background
- Multilingual (English / Ukrainian / Russian) is a plus
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $17 - $22