Sales Operations Manager

Riviana Foods Inc. is a world class leader in the rice sector and is America’s largest processor, marketer, and distributor of branded and private label rice products. Riviana brands are well known for their quality and excellence. Key brands include Adolphus®, Blue Ribbon®, Colusa Rose®, Carolina®, Comet®, Gourmet House®, Mahatma®, Minute®, River®, RiceSelect®, Sello Rojo®, Success® and Water Maid®. Riviana Foods is a wholly owned subsidiary of Ebro Foods, S.A., a multinational food group operating in the rice, pasta and sauces sectors. Based in Spain, Ebro Foods has commercial and/or industrial presence in more than 25 countries in Europe, North America, Asia and Africa, through its extensive network of subsidiaries and brands.

Our global reach is an important factor in Riviana's success.  As a wholly-owned subsidiary of Ebro Foods, S.A., the world leader in rice sector, we take a world view of the rice business and draw upon the global resources of our parent company.
 

Sales Operations Manager

Riviana Foods is seeking a qualified and highly driven Sales Operations Manager to serve as the primary liaison between the Regional Field Sales and Internal Operation teams across the U.S. branded retail portfolio.  A successful candidate in this position will play an integral role in tracking all changes and inputs to provide the demand planning teams with recommendations to forecast plans based on several factors including distribution changes, promotional schedules, competitive activity and industry trends.  The Sales Operations manager will manage annual volume plan targets and provide monthly reporting to executive team members.  The ideal candidate will possess excellent verbal & written communication skills, strong attention to detail, and the ability to analyze data.

Responsibilities:

• Monitor forecasts and track volume changes to provide regular input to demand planning teams
• Serve as the primary liaison between the regional field sales teams and operations supply/demand planners
• Support the monthly S&OP forecasting process and attend weekly meetings to review the integrated business planning (IBP) model and the supply chain outlook and results
• Review historical sales trends, prepare data to develop statistical forecast models, and evaluate results
• Propose projected volumes at the segment level for annual plan targets and 6 6 volume reinstatement exercises
• Review promotional and distribution plans with trade marketing to understand impact to forecast
• Identify areas of forecast risk and improvement opportunities
• Lead and manager shipper/pallet orders, aging inventory, and SKU rationalization run-out timing with sales teams
• Perform trend analysis to report inconsistencies with forecasts and actual sales
• Engagement in the forecasting of new item launches to ensure executional success
• Support annual financial planning processes and year-to-date volume tracking
• Create and manage sales meeting presentation materials for annual planning meetings
• Leverage all syndicated data sources such as IRI to identify customer opportunities and provide insights-based recommendations
• Provide monthly sales volume and trade spending reports to field sales and internal HQ office teams 
• Complete ad hoc reporting and analysis as needed to support cross-functional teams and senior leadership

Education:

• Bachelor’s Degree

Experience & Key Attributes:

• 3 years of industry experience; forecasting, planning or sales operations role preferred
• Strong analytical skills required, highly proficient in excel 
• Consumer Packaged Goods experience a plus
• Positive attitude and self-starter
• Detail-oriented and highly organized
• Strong project management skills
• Experience in working with and leveraging syndicated market data and tools (e.g. IRI, Nielsen POS and panel)

Riviana Foods Inc. is an Equal Opportunity Employer and is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of actual or perceived race, color, creed, ancestry, religion, sex, national origin, age, military/veteran status, disability, predisposing genetic characteristic, marital status, sexual orientation/gender identity, citizenship where legally permitted to work, or any other protected category under federal, state or local law, regulation or ordinance.  This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations.