What are the responsibilities and job description for the Commercial Facilities Maintenance Coordinator position at Rivian?
About Rivian
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As the Coordinator, Maintenance, Commercial Facilities, you will be responsible for managing day-to-day operational activities to keep Rivian’s commercial facilities safe, efficient, and maintained to the highest standards. In this role, you will oversee daily maintenance tasks, vendor performance, warranty work, escalations (including after-hours coverage), while supporting end-user needs and driving operational excellence. You will handle work orders from intake to resolution, stay in close communication with site teams, and ensure the highest level of customer service and support. Additionally, you will help deliver large-scale programs and cross-functional projects to maintain a world class environment for employees and guests.
Responsibilities
Salary Range for Irvine, CA & El Segundo, CA based applicants: $77,800 - $97,300. Actual compensation will be determined based on experience, location and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary
As the Coordinator, Maintenance, Commercial Facilities, you will be responsible for managing day-to-day operational activities to keep Rivian’s commercial facilities safe, efficient, and maintained to the highest standards. In this role, you will oversee daily maintenance tasks, vendor performance, warranty work, escalations (including after-hours coverage), while supporting end-user needs and driving operational excellence. You will handle work orders from intake to resolution, stay in close communication with site teams, and ensure the highest level of customer service and support. Additionally, you will help deliver large-scale programs and cross-functional projects to maintain a world class environment for employees and guests.
Responsibilities
- Driving and monitoring vendor performance to maintain Rivian standards, reviewing proposals and invoices, and ensuring scope of work are accurately captured.
- Communicating status updates, maintaining accurate records and official documentation and tracking/reporting key performance indicators for Quarterly Business Reviews (QBRs) to ensure operational efficiency.
- Identifying and escalating reoccurring issues while providing feedback for programmatic improvements.
- Managing and supporting after-hours escalations and weekend emergencies on a rotational basis.
- Tracking, managing, and analyzing purchase requisitions and operating expenses, and identifying any inconsistencies to ensure accuracy.
- Partnering with internal and external partners to ensure warranty and landlord-related work orders are completed within a timely manner.
- Maintaining strong relationships with internal teams and external partners to support a seamless operational environment.
- In partnership with the Strategic Operations team, implementing programs and procedures to ensure facilities and properties are operating at their best, exceeding expectations by responding to all service and repair work orders and providing corrective action as needed.
- Review and understand lease-related documentation; manage requests and relationships with landlords/property managers, escalating to Lease Administration/Real Estate as needed.
- Performing ad hoc facilities management projects as identified by the Operations Manager, including new site openings and project requests.
- 2-3 years of experience in facilities maintenance, operations, or customer-facing role. Preferably in a commercial or corporate setting.
- Strong organizational skills, attention to detail, and accuracy; a self-starter who communicates clearly and can adapt to rapidly changing priorities.
- Ability to work independently, escalate issues appropriately, and communicate quickly and effectively.
- Working knowledge of plumbing, electrical, HVAC, and interior/exterior repairs and services.
- Proven ability to manage and maintain third party vendor relationships.
- Commitment to safety, operational excellence, and delivering exceptional customer service in a fast-paced, dynamic environment.
- Experience reviewing lease documents and working closely with landlords/property managers is a plus
- Knowledge of CMMS software and the ability to quickly learn new systems (e.g., PO management, design & construction tools).
- Proficiency with Google Suite tools.
- Willingness and ability to travel as needed to support business needs.
Salary Range for Irvine, CA & El Segundo, CA based applicants: $77,800 - $97,300. Actual compensation will be determined based on experience, location and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
Salary : $77,800 - $97,300