Patient Access Clerk/Scheduler

About the Position:

The Patient Access Clerk is responsible for verifying and updating patient demographic and insurance information, collecting necessary documentation, and scheduling patient appointments. This role ensures a smooth and efficient scheduling process while delivering excellent customer service to patients and providers. The patient access clerk plays a critical role in patient access, ensuring timely scheduling, verifying insurance eligibility, and providing necessary instructions to patients.

What we are looking for:

Minimum:

• High school diploma or equivalent required.


• Previous experience in patient registration, scheduling, or a healthcare setting preferred.


• Proficiency with electronic health records (EHR) and scheduling systems preferred.


• Strong knowledge of medical terminology, insurance verification, and HIPAA compliance.


• Excellent communication, organizational, and multitasking skills.


• Ability to work in a fast-paced environment and prioritize multiple tasks efficiently.

What we offer:

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. 

Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance. 

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

About us:

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.