What are the responsibilities and job description for the Director of Quality Assurance&Compliance position at Riverview School?
Friends Forever is an innovative new program, designed to foster
lifelong community, connection, and opportunity for Riverview School
alumni. Building on Riverview?s legacy of empowering young people with
intellectual and developmental disabilities, Friends Forever marks the
start of an exciting new chapter of support and growth through
meaningful social engagement, work experience, and inclusive living
spaces. We have an immediate opportunity for an experienced Quality
Assurance & Compliance leader to build, implement, and oversee the
quality systems that ensure our program meets DDS, MassHealth, CARF, and
internal standards. This is a hands-on position in a start-up
environment - ideal for someone who enjoys designing systems, auditing
documentation, analyzing data, and supporting staff training while also
working at a strategic level. Over time, this position may evolve as the
program grows, but will remain focused on building efficient,
compliance-driven systems that enable staff to focus on excellent
service delivery. What you\'ll do: Develop and implement QA/CQI systems
aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and
program policies Create usable tools for monitoring service delivery,
documentation, incident reporting, and staff training compliance Conduct
internal audits; prepare for licensure, certification, and
accreditation/survey reviews Track and analyze quality data and trends;
prepare quarterly/annual quality reports Lead or assist with internal
investigations and required reporting Train staff on compliance
expectations and documentation practices Partner with leadership to
support a culture of continuous improvement What we\'re looking for:
Bachelor\'s required; Master;s in a relevant field (e.g., Human Services
Administration, Quality Management, Public Administration, or Special
Education) preferred. 5-7 years in QA, compliance, or program
management in human services/IDD (ideally MA DDS/MassHealth) Experience
with CARF, DDS licensure, MassHealth certification preferred Strong
regulatory knowledge; strong writing/documentation skills Highly
organized, analytical, detail-focused; collaborative mindset Proficiency
in Microsoft Office; comfort with data systems/EHR Other requirements:
Valid driver\'s license Suitable background checks (CORI, SORI, DCF) and
Fingerprinting Required. CPR, First Aid, And Other Required
certifications (or willingness to obtain). Ability to lift up to 25
pounds and assist with reasonable physical tasks as needed (e.g., during
safety inspections or program activities). Schedule: Full-time (exempt),
primarily weekdays; occasional evenings/weekends as needed. Salary range
\$80,000-\$90,000
lifelong community, connection, and opportunity for Riverview School
alumni. Building on Riverview?s legacy of empowering young people with
intellectual and developmental disabilities, Friends Forever marks the
start of an exciting new chapter of support and growth through
meaningful social engagement, work experience, and inclusive living
spaces. We have an immediate opportunity for an experienced Quality
Assurance & Compliance leader to build, implement, and oversee the
quality systems that ensure our program meets DDS, MassHealth, CARF, and
internal standards. This is a hands-on position in a start-up
environment - ideal for someone who enjoys designing systems, auditing
documentation, analyzing data, and supporting staff training while also
working at a strategic level. Over time, this position may evolve as the
program grows, but will remain focused on building efficient,
compliance-driven systems that enable staff to focus on excellent
service delivery. What you\'ll do: Develop and implement QA/CQI systems
aligned with DDS 115 CMR 9.00, MassHealth Day Hab/CBDS, CARF, and
program policies Create usable tools for monitoring service delivery,
documentation, incident reporting, and staff training compliance Conduct
internal audits; prepare for licensure, certification, and
accreditation/survey reviews Track and analyze quality data and trends;
prepare quarterly/annual quality reports Lead or assist with internal
investigations and required reporting Train staff on compliance
expectations and documentation practices Partner with leadership to
support a culture of continuous improvement What we\'re looking for:
Bachelor\'s required; Master;s in a relevant field (e.g., Human Services
Administration, Quality Management, Public Administration, or Special
Education) preferred. 5-7 years in QA, compliance, or program
management in human services/IDD (ideally MA DDS/MassHealth) Experience
with CARF, DDS licensure, MassHealth certification preferred Strong
regulatory knowledge; strong writing/documentation skills Highly
organized, analytical, detail-focused; collaborative mindset Proficiency
in Microsoft Office; comfort with data systems/EHR Other requirements:
Valid driver\'s license Suitable background checks (CORI, SORI, DCF) and
Fingerprinting Required. CPR, First Aid, And Other Required
certifications (or willingness to obtain). Ability to lift up to 25
pounds and assist with reasonable physical tasks as needed (e.g., during
safety inspections or program activities). Schedule: Full-time (exempt),
primarily weekdays; occasional evenings/weekends as needed. Salary range
\$80,000-\$90,000
Salary : $80,000 - $90,000