Maintenance Operations Manager

ABOUT US:
Riverview Landscapes provides premier landscaping and snow services to customers who share our commitment to beautiful landscapes throughout the Northeast. Our professional crews are equipped with commercial-grade equipment and the expertise to service complex properties, while adhering to safety standards and site specifications. We approach each property with a long-term focus on enhancing value, ensuring safety, and maintaining a quality appearance year-round.

We provide long-term opportunities for skilled professionals and business owners who want to be part of a company focused on reliable service and operational excellence. If you’re ready to build a future with a company that delivers results across 5,000 properties in 6 states, we want to hear from you.

We hire experienced professionals for roles in landscape maintenance, enhancements, snow operations, and field leadership and we are looking for a Maintenance Operations Manager to join our team.

PAY RANGE:
$75,000 - $80,0000 annually, compensation is determined based on experience

SHIFT:
This is Monday through Friday, weekends as needed for business needs, notably during snow season if necessary.

ROLE SUMMARY:
The Operations Manager has a vast knowledge of landscape maintenance and enhancement estimating. This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal teams and external clients.

JOB RESPONSIBILITIES:

• Oversee the branch operations to provide the highest quality of service to our customers while achieving gross profit and customer retention targets.
• Provide daily work schedules to field staff and provide instruction to ensure Crew Leaders and crew are prepared to complete the jobs efficiently and safely.
• Visit job sites on a regular basis to ensure all work is completed in adherence to safety policies, operational standards, and contract specifications while ensuring complete customer satisfaction. Conduct consistent safety training and perform safety inspections on job sites.
• Utilize Riverview computer systems (primarily Aspire) to manage crew scheduling, purchasing, and crew time reporting to ensure quality, efficiency, and profitability targets per job.
• Daily review of crew's time entries, have weekly payroll completed by Monday morning for Branch Manager to give final approval.
• Supervise employees, keep attendance records, enforce proper uniform and safety equipment use, and approve timecards through Aspire.
• Train, coach, mentor, and develop staff to reach potential and established goals for the individual and division. Identify and develop Crew Leaders.
• Maintain sufficient staff to meet upcoming schedules. Forecast staff, equipment and material needs to complete future jobs.
• Order materials, equipment and supplies as needed within purchasing limits. All overhead purchases to be approved by Branch Manager.
• Continually assess operational procedures and make recommendations to enhance value, improve efficiency and sharing those insights to further the goals of the company.
• Inspect vehicles and equipment on a regular basis to ensure legal compliance, maintenance needs, and safety issues. Maintain maintenance records for vehicles and equipment.
• Investigate any accident or safety violation, prepare appropriate reports, and act to correct and prevent future occurrences. Define and implement solutions to reoccurring accidents or most common hazards.
• Monitor costs weekly and immediately report any jobs deviating from budgets of time, schedule, cost or any other factor so appropriate adjustments can be made to maximize end result.

JOB QUALIFICATIONS:

• High School degree or higher education
• 3-5 years of landscape maintenance related work
• 2 years of commercial snow removal experience
• 3 years of landscaping management experience (preferred)
• Proficient in technology (MS Office and landscaping costing/estimating packages)

BENEFITS:

• Paid weekly
• Health benefits including Medical, Dental, Vision
• Paid holidays and vacation
• 401(k) Retirement Savings options with a competitive company matching contribution
• Referral program
• Advancement opportunities

WHY RIVERVIEW LANDSCAPES:
Grow with Riverview Landscapes! We strive to be the best employer in the industry through growth, scale, and a relentless focus on continuous improvement. This growth funds employee development, industry leading benefits, and exceptional quality for our customers. If you'd like to grow along with us, please apply.

Riverview Landscapes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit and business need.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Application Question(s):

• How many crews have you managed at one time? (Have you managed multiple schedules and crews and how long?)
• Do you have experience evaluating job performance with the employee and their work on the landscaping contract?
• What types of software or technology have you used in your other or current landscaping roles?

Experience:

• landscaping management: 3 years (Preferred)
• commercial snow removal: 2 years (Required)

License/Certification:

• driver's license (Required)

Work Location: In person

Salary : $75,000 - $80,000