Commercial Property Manager

Commercial Property Manager
Rivertown Commercial Realty · Wyoming, MI (on-site, with regular property visits) · Full-time

About us
Rivertown Commercial Realty is a growing property management company in West Michigan. We manage a portfolio of commercial properties (retail strip centers, office buildings, single-tenant NNN, industrial and medical) and apartment communities. We add new properties every year.

The role
We're looking for a Property Manager to take full ownership of a portfolio of commercial properties. You'll be the main contact for tenants, vendors and ownership on your properties, responsible for their day-to-day operations, finances and long-term condition. You'll report to our Director of Property Management and work closely with our accounting and maintenance teams. As we acquire more properties, there's room to grow your portfolio and your role.

Commercial Property Manager — Key Responsibilities

Tenant relations (about 25%)

• Serve as the main contact for tenants in your portfolio.
• Respond to requests and resolve issues promptly.
• Meet regularly with key tenants to keep relationships strong and catch problems early.
• Follow up on past-due balances with accounting.

Lease administration (about 20%)

• Track lease terms, renewals, options, rent increases and critical dates.
• Prepare renewal proposals, amendments and lease abstracts for approval.
• Make sure billing in Yardi Voyager matches each lease.
• Support leasing of vacant space with brokers and prospects.

Operations, vendors and maintenance (about 25%)

• Inspect properties regularly and keep them safe, clean and well maintained.
• Get bids, negotiate service agreements and manage contractors.
• Coordinate repairs and capital projects with the maintenance team.
• Manage seasonal services such as landscaping and snow removal.

Financial management (about 20%)

• Review, code and approve invoices within your approval limit.
• Build annual operating budgets and explain monthly variances.
• Prepare the property data behind annual CAM, tax and insurance reconciliations.
• Recommend capital improvements with cost estimates.

Risk and compliance (about 10%)

• Track tenant and vendor insurance certificates.
• Manage inspections, code compliance and incident reports.
• Keep property records, contracts and warranties organized.

What you'll do

• Tenants: be the main contact for your tenants, handle requests and issues promptly, and keep tenant relationships strong.
• Leases: track lease terms, renewals, options, rent increases and critical dates; prepare renewal proposals and lease amendments for approval; and support new leasing.
• Vendors and maintenance: get bids, manage contractors and service agreements, and coordinate with our maintenance team on repairs and capital projects.
• Invoices: review, code and approve invoices for your properties within your approval limit, before accounting pays them.
• Budgets and reporting: build annual operating budgets, explain monthly variances, and prepare the property data behind CAM, tax and insurance reconciliations.
• Insurance and compliance: track tenant and vendor insurance certificates, and manage inspections and code compliance.
• Site visits: inspect your properties regularly and keep them safe, clean and well maintained.
• Collections: follow up with tenants on past-due balances, working with accounting.

What you bring

• 3 years of commercial property management experience (retail, office or industrial).
• Strong knowledge of commercial leases, including NNN structures and CAM.
• Comfort with budgets, financial reports and invoice coding.
• Experience with Yardi Voyager or similar property management software.
• Excellent communication, organization and follow-through.
• Valid driver's license and reliable transportation for property visits.
• A real estate license or CPM/RPA designation is a plus.
• Ability to contact vendors/contractors and coordinate to make sure fixes are completed

Pay: $62,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Which property types have you managed? (Retail, office, industrial, medical, multifamily)
• Have you managed NNN leases, including CAM, tax and insurance pass-throughs?
• What is the largest portfolio you've managed on your own? (Under 5, 5–15, 15–25, 25 properties)
• Which property management software have you used? (Yardi Voyager, Entrata, MRI, AppFolio, other, none)
• Do you hold a real estate license or a CPM or RPA designation?
• This role requires regular visits to properties across West Michigan. Do you have a valid driver's license and reliable transportation?
• What salary range are you looking for?
• Describe a time a tenant disputed a CAM charge or a repair bill. How did you resolve it?
• How many years of commercial property management experience do you have?

Work Location: In person

Salary : $62,000 - $75,000