What are the responsibilities and job description for the Traveling Field Services IT Technician position at Riverside Technologies?
Full-time
Description
What You'll Be Doing:
As a Field Services Computer Technician, you'll be providing onsite hardware and networking support by performing installations, moves, and repairs as needed. You'll work in coordination with the Sales team and will be the primary point of contact and support for our customers. You will be responsible for technical assistance, follow-up services, and problem escalation. If you like traveling, working in a fast-paced environment, and have great customer service skills, this job is for you
Requirements
What You'll Need to Be Successful:
- Prior cabling experience required
- A , certification highly desired
- Position requires 50% traveling, both in and out of state, including overnight stays
- BICSI certification, or willingness to obtain certification within 60 days
- Knowledge of CAT 5e, 6, 6A is a plus
- Must be available for varying shifts depending on customers' needs
- Exceptional organizational skills and a professional presence
- Ability to work efficiently within a team as well as independently
- Must have ability to lift 50 lbs. as well as know and use proper lifting techniques
- Must be able to climb ladders
- Must be comfortable working at heights of 3-40 ft.
- Must have exceptional driving record and have a valid driver's license (part of the responsibilities will be to drive a company vehicle)
- Must be able to pass drug screening and background check
About Us:
Riverside Technologies, Inc. (RTI) is the next generation of an IT service provider. Beyond specializing in solutions—managed services, IT hardware, warehouse services, and technology deployment—we add our blend of passion, creativity, and teamwork. RTI works alongside various industries nationwide. We started out working primarily within the education industry. After years of experience assisting hundreds of schools, we consider education to be one of our specialties. While we continue to focus on our education customers, we have also expanded our solutions to small and midsize businesses, commercial clients, government entities, and more. RTI customers receive customized and integrated IT guidance and expert communications from beginning to end. Our team is one of a kind.
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
- PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers' challenges.
- CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges.
- TEAMWORK: A team-centric environment – we thrive on working with others to reach a common goal.