What are the responsibilities and job description for the Hands-On Director of IT position at Riverside Recruiting?
I'm a recruiter. This service is free to you. One of the companies that I recruit for is looking for a:
Hands-On Director of IT
Valley View, Ohio
Company:
• 10 locations
• Growing company
• Great work-life balance
• Friendly and supportive culture
• Variety of interesting work and projects
• Ranked as a top place to work in Cleveland
• Laid-back, down-to-earth people and management
• Paid vacations, paid sick days, paid holidays, 401k match
• IT is viewed as a competitive advantage and key to continued success
• Medical, dental, vision, prescription, life, long/short-term disability insurance
Summary:
• Hands-on position
• Primarily on-site in Valley View
• Remote flexible 1 day per week
• Manage one Support Technician
• Oversee and advance the company's technology infrastructure, systems, and strategy
• Ensure that technology supports business growth, operational efficiency and security
Responsibilities:
Technology Strategy and Leadership
• Lead the development and execution of the company’s overall IT strategy, aligning technology with business goals.
• Serve as the organization’s primary technology advisor, identifying opportunities to improve systems and processes.
• Establish IT policies, procedures, and best practices that balance flexibility with operational excellence.
Infrastructure Management
• Manage and maintain the company’s IT infrastructure, including hardware, software, networking, cloud services, and telecommunications.
• Oversee system performance, upgrades, and troubleshooting to ensure maximum uptime and reliability.
• Implement and manage backup, recovery, and business continuity systems.
Security and Compliance
• Establish and monitor cybersecurity protocols to safeguard data and systems.
• Ensure compliance with relevant regulations, software licenses, and internal policies.
• Educate staff on safe technology practices and conduct periodic risk assessments.
IT Support and User Enablement
• Provide day-to-day technical support across the organization, ensuring prompt and effective issue resolution.
• Create and maintain user guides, system documentation, and training tools to enhance team member productivity.
• Act as a technology coach for team members, promoting digital literacy and confidence.
Vendor and Project Management
• Manage relationships with third-party vendors, service providers, and technology consultants.
• Negotiate contracts, track renewals, and manage IT budgets and purchasing.
• Lead and implement IT-related projects including system upgrades, migrations, and integrations.
Team Development and Future Growth
• Serve as the foundation for building the company’s IT department.
• Develop job descriptions and growth plans for future IT roles as the company expands.
• Provide guidance, mentorship, and leadership to IT team members.
Cross-Functional Collaboration
• Partner with leadership and department managers to support business needs through technology.
• Participate in strategic planning and problem-solving conversations across departments.
Next Step:
• Email your resume to Sean.Zetts@RiversideRecruiting.com for more information
Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com