What are the responsibilities and job description for the Hospice Clinical Manager position at Riverside Health?
Smithfield, Virginia
Overview
Works under the supervision of the Agency Nurse Managers and assumes responsibility for the smooth and effective operation of the Agency in the absence of the Administrator and/or Director of Nursing, on a 24-hour basis. Supervises nursing care, instructs nursing procedures, and interprets policy and application of policy to team members. Ensures effective staffing levels and resources for quality patient care. In addition this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served within Agency. May perform in RN role by assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The Clinical Manager may work in a variety of settings and roles within the Riverside Home Care Division. The Clinical Manager utilizes communication, critical thinking, problem solving, and decision making to oversee patient care throughout the Agency based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of specific patient populations served by the Agency. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and Division goals and strategic plans.
What You Will Do
Education
Overview
Works under the supervision of the Agency Nurse Managers and assumes responsibility for the smooth and effective operation of the Agency in the absence of the Administrator and/or Director of Nursing, on a 24-hour basis. Supervises nursing care, instructs nursing procedures, and interprets policy and application of policy to team members. Ensures effective staffing levels and resources for quality patient care. In addition this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served within Agency. May perform in RN role by assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The Clinical Manager may work in a variety of settings and roles within the Riverside Home Care Division. The Clinical Manager utilizes communication, critical thinking, problem solving, and decision making to oversee patient care throughout the Agency based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of specific patient populations served by the Agency. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and Division goals and strategic plans.
What You Will Do
- Oversees and manages the nursing care for the agency or department. Facilitates quality patient care through effective staffing levels and resources to meet patient care needs. Supervises and delegates staff to ensure optimum patient care.
- Responsible for daily operations in the absence of the DON and/or agency manager and directs the operation of the facility efficiently, effectively and in a professional manner.
- Maintains a safe patient care environment by complying with RHS policies/procedures/regulatory requirements that support National Safety Patient Goals and Quality Initiatives. Recognizes and reports variances and provides resolutions. Investigates nursing errors, complaints concerning nursing care, patient/visitor accidents and counsels personnel at the time of occurrence or when error is discovered as appropriate. Documents all incidents in timely and accurate manner on appropriate forms per facility guidelines.
- Builds trusting collaborative relationships with a multi-disciplinary team to support patient care needs. Actively participates in multi-disciplinary team meetings.
- Develops, trains, and educates staff on policies, procedures, best practices, and strategic goals.
- Recognizes and responds to variances of patient care/ condition and appropriately notifies physician and team. In a collaborative manner, problem solves issues with physician and/or team. Documents appropriate complaints/PI issues and provides timely follow-up, as appropriate.
- Performs supervisory visits with assigned staff and provides assistance in planning nursing care, problem solving, interpreting nursing policies and patient assignments. Closely supervises personnel and renders direct nursing care as appropriate.
- Adjusts and monitors staffing levels as needed to provide adequate nursing care as directed by the census and/or patient’s individual needs. Manages overtime and works within staffing allocations budget. Assesses staffing/patient care needs and makes good decisions when adjusting as documented on staffing sheets. Communicates and documents appropriately changes in staffing/patient care, sick callouts, etc.
Education
- Program Graduate, Nursing (Required)
- Bachelors Degree, Nursing (Preferred)
- Nursing experience (Required)
- Supervisory experience (Preferred)
- Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) (Required)
- CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)
- Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job
- Valid Drivers License Required