What are the responsibilities and job description for the Dental Treatment Coordinator position at Riverside Dental Sherman Oaks?
We are seeking a highly organized, motivated, and patient-focused Dental Treatment Coordinator to join our growing team. This role is critical in driving practice success by ensuring a productive schedule, delivering an exceptional patient experience, and increasing case acceptance.
If you are confident, detail-oriented, and comfortable discussing treatment plans and financial options, we want to hear from you.
Key Responsibilities:
- Proactively call patients to schedule, confirm, and follow up on appointments
- Maintain a full, productive, and optimized daily schedule
- Manage patient intake, paperwork, and consent forms accurately
- Verify insurance benefits and handle pre-authorizations for PPO and Denti-Cal plans
- Present and explain treatment plans clearly to patients
- Follow up with unscheduled treatment and pending cases
- Increase case acceptance, including larger cases such as implants and full-arch restorations
- Guide patients through financing options and payment arrangements
- Coordinate seamlessly with doctors and clinical team to ensure smooth patient flow
Qualifications:
- Previous dental experience required (treatment coordinating preferred)
- Strong understanding of dental insurance, billing, and terminology
- Excellent communication and phone skills
- Confident discussing treatment plans and financial options
- Highly organized with strong attention to detail
- Ability to multitask in a fast-paced environment
- Positive attitude and team-oriented mindset
Compensation & Benefits:
- Competitive base pay based on experience
- 1–2% profit share based on office collections
- Bonus opportunities tied to performance and case acceptance
- Supportive and growth-focused work environment
- Opportunity to be part of a high-performing dental team
Pay: $27.00 - $30.00 per hour
Benefits:
- Profit sharing
Work Location: In person
Salary : $27 - $30