What are the responsibilities and job description for the Senior Clinical Supervisor - PACT position at Riverside Community Care?
Adult Mental Health Recovery Services
Needham, MA
ID: 11814-709
Full-Time/Regular
Riverside Community Care
Love what you do!
Senior Clinical Supervisor - PACT
Are you a mission-driven clinical leader ready to guide a dynamic multidisciplinary team? Do you thrive in a community-based setting where innovation, collaboration, and compassion drive every decision? Join our PACT (Program for Assertive Community Treatment) team as the Senior Clinical Supervisor and help transform lives through a highly effective, evidence-based model of care.
PACT provides flexible, person-centered, 24/7 services -including clinical treatment, rehabilitation, housing, employment support, wellness services, and peer engagement to individuals referred by DMH or MBHP. As our Senior Clinical Supervisor, you’ll play a key role in supporting program leadership, fostering a strong team culture, and ensuring exceptional care for the individuals we serve.
What You’ll Do
Program Leadership & Development
- Partner closely with the Program Director to shape program design, staffing, and service delivery.
- Lead daily team huddles, keep communication flowing, and ensure services meet fidelity to the PACT model.
- Build strong relationships with DMH and community partners.
- Promote a safe, inclusive, recovery-oriented workplace.
- Provide thoughtful, strengths-based clinical supervision—both individual and group.
- Lead performance evaluations, training, onboarding, and ongoing professional development.
- Oversee the PACT intern program, including student selection and curriculum coordination.
- Oversee holistic assessments, person-centered planning, and ongoing goal development.
- Coordinate care with families, providers, and community supports.
- Demonstrate and teach evidence-based interventions that empower independence and resiliency.
- Assist in crisis response, de-escalation, and safety planning.
Schedule: Full Time, 40 hours
Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.
Benefits Include
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
Required Skills
- Demonstrated knowledge and ability in budget management, program development, and personnel management required.
- Demonstrated ability to organize, delegate to, and motivate others, as well as to promote cohesiveness in a team required.
- Must have excellent written and verbal communication skills (in the English language) and the ability to make effective public presentations.
- Masters degree and independently licensure in a related clinical discipline required.
- A minimum of three years in post Masters practice in community-based mental health programs with adults with adults.
- A minimum of one year supervisory and management capacity required.
- Must be able to work in excess of 40 hours per week, provide 24-hour on-call coverage on rotation, and to respond to emergency calls as necessary.
- Valid driver’s license and regular access to a reliable vehicle required.
Salary : $83,554