Manager Count Room

Summary: Manages count room operations according to specific gaming regulation standards to ensure accurate accounting of assets.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Manages currency and ticket drops and count process.
• Manages count room operations by ensuring staff verifies calculations and reconciles summary reports.
• Ensures compliance with gaming regulations related to the count room.
• Immediately reports any irregularities, completes required accounting paperwork.
• Ensures equipment and supplies are properly maintained.
• Ensures compliance with all other regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
• Trains and supervises staff in accordance with organizational and approved departmental standards, policies and programs.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• Associates Degree preferred.
• Three or more years count room experience with a minimum of 2 years’ management experience required.

• Must be able to work flexible schedule, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, talk and hear; use hands to finger, handle, or feel.
• Frequently required to reach with hands and arms.
• Must occasionally lift up to 25 pounds.
• Ability to work in a confined space without the ability to enter or exit freely.
• Able to work with others while maintaining a positive and professional demeanor under working conditions that require supervised confinement in a secured workspace.