What are the responsibilities and job description for the Escape Room Game Master position at The Great Escape Room Challenge?
Escape Room Game Master / Guest
Experience Associate (Full-Time)
Location: Cherry Hill, NJ
Job Type: Full-Time | Entry-Level
Schedule: Weekdays, Evenings & Weekends
Job Description
Love working with people? Energetic, outgoing, and looking for a fun, interactive work environment? We'd love to meet you! We're looking for enthusiastic, friendly, and dependable individuals to join our escape room team! As an Escape Room Game Master / Guest Experience Associate, you'll play an important role in creating memorable experiences for our guests.
From welcoming customers and hosting exciting escape room adventures to maintaining our facility, you'll help ensure every guest has an amazing experience from start to finish. No previous escape room experience is necessary. Full training will be provided! We're looking for someone who takes initiative, enjoys interacting with people, is eager to learn, and is willing to help wherever needed. Job Responsibilities Guest Experience & Game Hosting
- Greet and welcome guests with a friendly, positive attitude.
- Check guests in and out, assist with reservations, and answer questions.
- Explain game rules, safety guidelines, and instructions.
- Host and monitor escape room experiences, providing hints and assistance when needed.
- Create a fun, engaging, and memorable experience for every group.
- Reset escape rooms accurately and efficiently between bookings. Facility Maintenance & Daily Operations
- Maintain a clean, organized, and welcoming facility.
- Perform routine cleaning, including sweeping, vacuuming, and wiping down surfaces.
- Clean and maintain restrooms, common areas, and game rooms.
- Empty trash and replenish supplies as needed.
- Inspect game rooms, props, and equipment to ensure everything is ready for guests.
- Assist with opening and closing procedures. - Help with general facility tasks and daily operations as needed.
Please note: This is a hands-on position involving both customer interaction and routine cleaning and maintenance. All team members are expected to contribute to keeping the facility clean, organized, and running smoothly. Qualifications - Friendly, energetic, outgoing, and personable. - Enjoys working with people and providing excellent customer service. - Dependable, punctual, and responsible. - Eager to learn and willing to take on new responsibilities. - Able to multitask and stay organized in a fast-paced environment. - Comfortable speaking in front of groups. - A team player with a positive, can-do attitude. - Able to work independently and take initiative. - Comfortable performing routine cleaning and general facility upkeep. - Previous customer service, retail, entertainment, or hospitality experience is a plus, but not required.
Our operating hours vary depending on customer reservations and bookings. - Monday–Friday: Typically 3:00 PM to 8:00–9:00 PM. - Saturday & Sunday: Typically starting at 11:00 AM and continuing into the late evening. - Additional hours may be available during holidays, school breaks, and busy periods. We are seeking a full-time team member with flexible availability who can reliably work weekends and evenings.
What We Offer
- Fun, unique, and interactive work environment.
- Paid, hands-on training.
- Opportunity to develop customer service, communication, and leadership skills.
- Supportive, team-oriented atmosphere.
- Opportunities to learn multiple aspects of entertainment and facility operations.
Apply Today! If you're outgoing, dependable, hardworking, and enjoy making people smile, we'd love to hear from you! Join our team and help create unforgettable escape room experiences!
Job Types: Full-time, Part-time
Pay: $15.49 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15