What are the responsibilities and job description for the Runner Ten position at Rivers Casino Des Plaines?
WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12pm-2pm
2500 E. Devon Ave | Des Plaines, IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Job Functions:
- Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
- Must be willing to work all shifts.
- Picks up empty glasses and returns them to the proper area.
- Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables and serving food.
- Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
- Possesses complete knowledge of all procedures related to the job.
- Ensures that all guests are treated in a prompt, professional and courteous manner.
- Knows the menu items, specials, and prices.
- Completes all side work and other duties as assigned in a timely manner.
- Offers assistance to all guests regardless of where they are seated.
- Works to ensure a clean and sanitary work area at all times.
- Handles any guest’s complaints or problems in a prompt and courteous manner.
- Keeps work area clean.
- Ensures thorough communication between shifts.
- Remains up to date on all Departmental Policies and Procedures.
- Complies with all departmental rules, side work assignments, and departmental procedures.
- Performs all other duties specified or assigned
Job Requirements:
- Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
- Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
- Possesses ability to work under pressure.
- Prior experience is helpful as well as a proven track record demonstrating sound judgment.
- Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant
- Ability to communicate with Team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K – 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont’s Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts