SCSEP Program Manager

River Valley Resources, Inc.

Meeting Needs, Finding Solutions, Building Lives!

JOB TITLE: SCSEP Program Manager

REPORTS TO: One Stop Operations Director/SCSEP Director

JOB CATEGORY: Exempt/Full Time

JOB LOCATION: Hybrid, On Site Location in Madison, Indiana

Job Summary

The SCSEP Program Manager oversees the daily operations of the Senior Community Service Employment Program (SCSEP). This role ensures program compliance, manages staff, monitors budget, develops strategic plans, and meets performance goals. The Manager is responsible for submitting quarterly performance reports to the SCSEP grantee and leads efforts to help older adults gain valuable job training and secure unsubsidized employment. This position requires strong collaboration with host agencies and community partners to maximize program impact.

Duties and Responsibilities

• * Manage daily SCSEP program operations in compliance with federal and Department of Labor (DOL) regulations.
• Supervise, train, and support program staff to deliver high-quality services.
• Develop and oversee the program budget in partnership with the finance team and Director, ensuring cost effectiveness and compliance.
• Monitor program expenditures and ensure adherence to SCSEP and organizational policies.
• Prepare and submit accurate quarterly performance reports to the SCSEP grantee.
• Ensure timely and accurate data entry and reporting using systems such as GPSM.
• Track participant progress, placements, and outcomes to meet or exceed performance benchmarks.
• Lead strategic planning to enhance program delivery and participant success.
• Build and maintain strong relationships with host agencies, employers, and community partners.
• Oversee participant eligibility verification, enrollment, and recertification processes.
• Direct outreach and recruitment efforts for program participants and host agencies.
• Maintain audit readiness and ensure full compliance with DOL and organizational requirements.
• Resolve program-related issues and act as a liaison among stakeholders.
• Participate in professional development, training, and community engagement activities.
• Collaborate with grantee to ensure alignment and utilize their subject matter expertise.
• Perform other duties as assigned

Employment Standards

Education & Experience

• Bachelor’s degree in Public Administration, Social Work, Human Services, Workforce Development, or related field; equivalent experience is also considered.
• Preferred: Experience in program management, workforce development, or federally funded programs such as SCSEP or other DOL-funded programs

Language Skills

• Strong ability to read, analyze, and interpret business publications, technical procedures, and government regulations.
• Excellent written communication skills, including report writing, business correspondence, and manual development.
• Effective oral communication skills: able to present information clearly and respond to questions from diverse audiences.
• Ability to provide constructive feedback and coaching in challenging situations.

Computer Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experienced with data management systems, email platforms, and video conferencing tools.

Reasoning Ability

• Strong analytical and critical thinking skills with ability to assess complex data and regulatory guidelines.
• Skilled in problem-solving, decision-making, and managing multiple priorities in a fast-paced environment.

Other Skills and Abilities

• Excellent interpersonal skills and ability to work effectively with diverse populations and community partners.
• Strong organizational skills and ability to manage high volumes of work while meeting deadlines.
• Positive, proactive attitude focused on motivating participants and team members.
• Commitment to confidentiality, ethical standards, and respect for participant dignity.
• Working knowledge of WIOA programs, labor laws, federal wage regulations, and local community resources.
• Understanding of program documentation, reporting requirements, and compliance standards.

Physical Demands

This role requires frequent use of office equipment such as computers, telephones, and calculators. The employee may need to stand, walk, or sit for extended periods and occasionally lift/move up to 10 pounds. Reasonable accommodations may be made as needed for individuals with disabilities.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• On-the-job training
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Madison, IN 47250

Salary : $22 - $24