Medical Assistant

Medical Assistant River Valley Counseling Center ? 94 N Elm Street

Westfield, MA Join our team here at River Valley Counseling Center,

Inc.! We are hiring a Medical Assistant for the Westfield Outpatient

Clinic! About Us: At River Valley Counseling Center, Inc. (RVCC), our

mission is to improve the health and well-being of every person in our

community. We provide expert, compassionate care grounded in honesty,

respect, and dignity. Through collaboration, innovation, and education,

we inspire hope and empower positive change in those we serve. Position

Summary: The Medical Assistant at River Valley Counseling Center (RVCC)

plays a key role in supporting provider visits by preparing clients,

obtaining vital signs and medical history, and accurately documenting in

the Electronic Health Record (EHR). This position assists with

prescriptions, coordinates follow-up care and appointments, and ensures

up-to-date client information, all while maintaining a professional,

respectful, and confidential environment. The Medical Assistant

collaborates with providers and staff to ensure efficient,

client-centered care, and adapts to evolving clinical needs and

procedures. Overview of Job Responsibilities: Escort clients into

clinical area and assist them physically, when required Document start

time in EHR when client is roomed Take vital signs and document them in

clients electronic health record Prepare client for Provider\'s visit,

as required Obtain history of the current visit and document information

in the client?s chart. Maintain, in conjunction with the Provider,

current information regarding allergies, medications, and pertinent

family history in the client\'s problem and medication sections Ensure

all prescriptions sent by fax from the pharmacies are forwarded to the

provider and addressed in a timely manner. Determine, arrange and submit

for appropriate follow-up care, including follow-up appointments,

educational materials, diagnostic testing and third-party referrals;

this process may occur in collaboration with the Provider and/or office

assistant. Ensure the completeness and accuracy of non-Provider entries

into the client\'s electronic medical record (e.g. immunizations,

medical supplies). Job Requirements: Education Level - High school

graduate or GED; successful completion of a medical assistant training

program Years of Experience - 1-2 years as a medical assistant

Skills/Abilities - Excellent verbal and written communication skills;

interpersonal skills; crisis intervention skills; organizational skills;

attention to detail; computer skills; good customer relations skills;

knowledge of legal and ethical issues pertaining to the profession.

Licensing/Certification - Current CPR certification and Medical

Assistant Certificate. Preferred: Bilingual (English/Spanish) preferred.

What We Offer: A supportive, mission-driven work environment

Opportunities for professional development and continuing education

Competitive benefits package Collaboration with a compassionate,

multidisciplinary team The chance to make a real difference in our

communities Summary of Benefits: Salary Range: \$22 - \$22.50 Based on

years of experience, level of education, specialty and

Licensure/certifications. Additional Compensation For Advanced Education

for qualifying positions. Generous time off benefits for eligible

positions Exclusive employee discounts Excellent and affordable

insurance including health, vision, dental and pet insurance Mileage

reimbursement 403b match CEU reimbursement Retention Payments offered to

licensed and licensed eligible clinicians