What are the responsibilities and job description for the Central Intake Coordinator position at RIVER VALLEY COUNSELING CENTER, INC?
Central Intake Coordinator Full Time 187 High Street, Holyoke, MA, US
Requisition ID: 1029 Salary Range: \$21.00 To \$21.50 Hourly Join our
team here at River Valley Counseling Center, Inc.! We are hiring a
Central Intake Coordinator! About Us: At River Valley Counseling Center,
Inc. (RVCC), our mission is to improve the health and well-being of
every person in our community. We provide expert, compassionate care
grounded in honesty, respect, and dignity. Through collaboration,
innovation, and education, we inspire hope and empower positive change
in those we serve. We are committed to being responsible stewards of our
resources, ensuring efficient and cost-effective care for all. Position
Summary: The Intake Coordinator serves as the first point of contact for
potential clients and referral sources, ensuring timely responses and
accurate documentation. This role manages intake forms, verifies
insurance, and collaborates with the Billing Office, while also
Supporting Reporting And Administrative Needs. Key Responsibilities
Responds to all calls from potential clients and referral sources on a
daily basis or within 24-hours of the call. Documents all calls that
come in to Central Intake and make recommendations for referral to
another facility when appropriate. Access to information and referral
materials will be provided. Completes all Initial Contact Forms and
checks insurance eligibility and authorizations in collaboration with
the Billing Office. Provides reporting, statistics and other data to
staff and management as requested. Assist administrative department in
projects as needed. Qualifications: Required: A High School diploma or
GED. 1-2 years\' experience as a receptionist, administrative assistant
or other office work. A commitment to customer service and client
contact is required. Experience in human services or working in a
physician\'s office preferred Bilingual. Attentive to details and
organized. What we Offer: A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package Collaboration with a compassionate,
multidisciplinary team The chance to make a real difference in our
communities Summary of Benefits: Salary Range: \$21 - \$21.50 Based on
years of experience, level of education, specialty and
Licensure/certifications. Additional Compensation For Advanced Education
for qualifying positions. Generous time off benefits for eligible
positions Exclusive employee discounts Excellent and affordable
insurance including health, vision, dental and pet insurance. Mileage
reimbursement 403b match Retention Payments offered to licensed and
licensed eligible clinicians! CEU reimbursement
Requisition ID: 1029 Salary Range: \$21.00 To \$21.50 Hourly Join our
team here at River Valley Counseling Center, Inc.! We are hiring a
Central Intake Coordinator! About Us: At River Valley Counseling Center,
Inc. (RVCC), our mission is to improve the health and well-being of
every person in our community. We provide expert, compassionate care
grounded in honesty, respect, and dignity. Through collaboration,
innovation, and education, we inspire hope and empower positive change
in those we serve. We are committed to being responsible stewards of our
resources, ensuring efficient and cost-effective care for all. Position
Summary: The Intake Coordinator serves as the first point of contact for
potential clients and referral sources, ensuring timely responses and
accurate documentation. This role manages intake forms, verifies
insurance, and collaborates with the Billing Office, while also
Supporting Reporting And Administrative Needs. Key Responsibilities
Responds to all calls from potential clients and referral sources on a
daily basis or within 24-hours of the call. Documents all calls that
come in to Central Intake and make recommendations for referral to
another facility when appropriate. Access to information and referral
materials will be provided. Completes all Initial Contact Forms and
checks insurance eligibility and authorizations in collaboration with
the Billing Office. Provides reporting, statistics and other data to
staff and management as requested. Assist administrative department in
projects as needed. Qualifications: Required: A High School diploma or
GED. 1-2 years\' experience as a receptionist, administrative assistant
or other office work. A commitment to customer service and client
contact is required. Experience in human services or working in a
physician\'s office preferred Bilingual. Attentive to details and
organized. What we Offer: A supportive, mission-driven work environment
Opportunities for professional development and continuing education
Competitive benefits package Collaboration with a compassionate,
multidisciplinary team The chance to make a real difference in our
communities Summary of Benefits: Salary Range: \$21 - \$21.50 Based on
years of experience, level of education, specialty and
Licensure/certifications. Additional Compensation For Advanced Education
for qualifying positions. Generous time off benefits for eligible
positions Exclusive employee discounts Excellent and affordable
insurance including health, vision, dental and pet insurance. Mileage
reimbursement 403b match Retention Payments offered to licensed and
licensed eligible clinicians! CEU reimbursement
Salary : $22
