What are the responsibilities and job description for the Restaurant General Manager — Racine, WI position at River's End Management?
Restaurant General Manager — Racine, WI
Location: Chartroom & Bridge Tender Tavern
Job Type: Full-Time, Salaried
Reports To: Ownership / Operating Partners
About River's End Restaurants
Chartroom & Bridge Tender are looking for an experienced, hands-on General Manager to lead daily operations and help set the course for a memorable guest experience on our beautiful waterfront location. We are building a team-first culture rooted in hospitality, consistency, and pride in the details.
Position Overview
The General Manager is responsible for the overall success of the restaurants — from front-of-house service standards and staff development to budgeting, vendor relationships, and P&L performance. This role requires someone who can balance the guest-facing energy of a great host with the operational discipline of a strong business leader.
Key Responsibilities
- Oversee day-to-day restaurant operations, ensuring consistent, high-quality guest experience
- Recruit, train, schedule, and develop front-of-house and back-of-house staff
- Manage labor costs, food costs, and overall P&L performance against budget
- Maintain compliance with health, safety, and licensing regulations
- Build and maintain vendor and supplier relationships
- Handle guest feedback and resolve issues with professionalism and care
- Collaborate with the kitchen leadership team on menu execution and service flow
- Set the tone for culture, standards, and accountability across the team
- Manage inventory, ordering, and cost controls
- Support marketing and community engagement efforts as needed
-Procure and handle special events
Qualifications
- 3 years of experience in restaurant management or GM role, upscale casual or fine dining experienced preferred
- Proven track record managing budgets, labor, and food cost
- Strong leadership and team-building skills
- Excellent communication and conflict-resolution abilities
- Working knowledge of POS systems, scheduling software, and inventory management
- Food safety certification (or ability to obtain)
- Full availability, including evenings, weekends, and holidays
What We Offer
- Competitive salary, based on experience
- Opportunity to shape the culture and direction of a growing restaurant
How to Apply
Interested candidates should submit a resume and a brief cover letter outlining relevant experience to restaurantgmracine@gmail.com
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- Employee discount
Work Location: In person
Salary : $65,000 - $80,000