Veterinary Receptionist

Do you have a soft spot for furry friends and a knack for keeping cool under pressure? If so, you might just be the missing puzzle piece at River’s Edge Pet Medical Center, where compassion and care are our guiding principles.

About Us: As a family-owned veterinary practice based in North Albany, Oregon, we take pride in offering top-notch care for our beloved companions, big and small (yes, even the occasional goat gets VIP treatment here!). Our bustling Urgent Care Day Time Veterinary Facility is like a bustling beehive, buzzing with dedicated professionals who are as passionate about pets as they are about their morning coffee.

If you're ready to sprinkle some love and laughter into your workday and make a meaningful difference in the lives of our furry friends, come join our merry band of animal enthusiasts at River’s Edge Pet Medical Center!

**Position Overview**

Picture this: we're on the lookout for some night owls with a passion for pet care to join our squad as Customer Service Representatives. If you're the type who thrives on adrenaline in a fast-paced environment, can talk to animals (and humans) like a pro, and are hungry for new knowledge like a puppy at dinner time, then we want YOU!

While it's a bonus if you're already a wizard with Cornerstone Software or office applications we are interested in finding folks with the right attitude and a thirst for learning. So, if you're ready to dive headfirst into the wild and wonderful world of veterinary medicine, send us your application pronto!

**Responsibilities Include**

• Being attentive to client and pet needs.
• Identify and work compassionately with clients in various emotional states.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answer and triage phone calls from clients.
• Schedule appointments and procedures.
• Check-in/Check-out clients.
• Monitor client flow from check-in to discharge.
• Monitor schedule and flow.
• Client callbacks.
• Managing record requests between other hospitals and specialty practices.
• Food/Medication Refill requests and pick up
• Process payment transactions
• Maintain proper documentation in the electronic medical record.
• Relay appropriate information to/from clients to doctors and/or management.
• Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
• Assist in cleaning the hospital when asked, including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, and kitchen.

**Benefits**

- 100% Employer-paid Health, Vision, and Dental Insurance

- 1 hour of Paid Time Off Per 25 hours worked with rollover or cash-out options

- Significant Employee Pet Discount

- 401(k) matching

**Requirements**

- ONLY HIRING late afternoon shifts with one required weekend shift per week.

- Ability to commute or relocate before starting work

- 1 year of veterinary experience

- Ability to sit and/or stand for long periods

Job Type: Full-time

Pay: $17.50 - $22.00 per hour

Expected hours: 38 hours per week

Benefits:

• Retirement plan matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employee Pet Discount

Shift:

• 10 hour shift (8 hour shifts for the right candidate)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $17.50 - $22.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Evening shift
• Every weekend
• Rotating weekends

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Albany, OR 97321 (Required)

Ability to Relocate:

• Albany, OR 97321: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22