What are the responsibilities and job description for the Receptionist/Office Assistant position at RIU?
Job Summary
We are seeking a dedicated and organized Receptionist/Assistant to join our team. This role is essential in providing exceptional customer service and administrative support, ensuring smooth operations at the front desk. The ideal candidate will possess strong communication skills and be proficient in managing phone systems, data entry, and office management tasks. Saturday & Mondays are mandatory.
Responsibilities
- Greet visitors and clients warmly, providing a positive first impression of the organization.
- Manage incoming calls using phone systems, directing them to the appropriate personnel or taking messages as needed.
- Perform data entry tasks accurately and efficiently to maintain up-to-date records.
- Assist with clerical duties including filing, typing, and organizing documents.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Support office management by coordinating schedules, meetings, and appointments for staff members.
- Maintain a clean and organized front desk area to ensure a welcoming environment for visitors.
- Collaborate with team members to improve processes and enhance customer service experiences.
Experience
- Previous experience as a receptionist
- Proficiency in using computer systems for data entry and office management tasks, specifically Google Calendar
- Strong customer service skills with the ability to handle inquiries professionally.
- Familiarity with front desk operations and phone systems is advantageous.
- Excellent typing skills with attention to detail in all written communications.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
Join our team as a Receptionist/Assistant where you will play a vital role in ensuring exceptional service delivery while supporting our operational needs!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $22