What are the responsibilities and job description for the Salon Receptionist position at Rituals Salon & Spa?
Overview
At Rituals Salon & Spa, our front desk team sets the tone for every guest experience. We are a fast-paced, luxury salon looking for an energetic, welcoming, and detail-oriented receptionist who thrives in a people-centered environment.
As the first and last impression of our salon, this role is perfect for someone who genuinely loves connecting with others, stays calm under pressure, and brings a positive, polished presence to everything they do.
What You’ll Do:
- Greet and welcome guests with warmth and professionalism
- Schedule, manage, and confirm appointments efficiently
- Answer phones and respond to guest inquiries
- Process transactions and check out guests accurately
- Support daily salon flow and assist team members as needed
- Handle light clerical and administrative tasks
- Problem-solve and ensure every guest leaves feeling cared for
What We’re Looking For:
- Strong organizational and multitasking skills
- Positive attitude and team-oriented mindset
- Excellent communication and customer service skills
- Professional appearance and demeanor
- Ability to stay composed in a fast-paced environment
- A willingness to learn, grow, and adapt
Experience:
Previous experience in customer service or a salon/spa setting is preferred, but not required. We are happy to train the right person who is eager to learn and grow with our team.
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $16