Salon Manager

Henrico, VA, US
Richmond, VA, US
 
Lead People. Elevate Experiences. Grow Your Career.
If you're a people-centered retail manager who thrives in a fast-paced environment, knows how to motivate a team, and loves creating memorable guest experiences, Mango Salon is ready for you.
 
Why This Role Will Excite You
At Mango Salon, a Salon Manager is more than an operations leader-you're the heartbeat of the guest experience and the coach behind a high-performing team. You'll have the autonomy to lead, the support to grow, and the opportunity to make a real impact every single day.

What You'll Do
 
Lead the Floor & the Team

• Deliver exceptional, personalized service to every guest


• Create a welcoming, high-energy environment for guests and team members


• Coordinate the service floor to keep the day running smoothly

Coach, Develop & Inspire

• Train, coach, and support your team's growth and performance


• Build strong relationships with Designers, Guest Services, and Assistants


• Reinforce Mango's culture, values, and initiatives

Manage the Business

• Oversee scheduling and staff coverage in partnership with the Scheduling Manager


• Maintain strong knowledge of salon services, systems, and operations


• Support the Welcome Desk and Reservation Center as needed


• Problem-solve in real time and keep priorities moving forward

What We're Looking For

• People management experience required (retail leadership experience strongly valued)


• Salon or service-industry experience is a plus-but not required


• A natural relationship builder who enjoys coaching and motivating others


• Strong communication, organization, and problem-solving skills


• A positive, professional leader who thrives in a fast-moving environment


• Flexibility to work evenings, weekends, and across multiple locations


• A desire to grow your career with a company that promotes from within

Who We Are
 
Founded in 2003, Mango Salon is a locally owned business serving the Richmond and Western Henrico communities with three locations. We're deeply committed to exceptional service, a strong team culture, and giving back.
Our recognitions include:

• Salon Today Top 200 Salons in the Country (10 years)


• 2023 Salon Today Top 200 for Compensation & Benefits


• 
  Richmond Times-Dispatch Top Workplaces Award (2022-2026)
  


• Readers' Choice Awards from Virginia Living and Richmond Magazine

Why You'll Love Working at Mango
 
We believe in being amazing, profitable, and generous-to our team, our guests, and our community.
Benefits include:

• Supportive, team-driven culture


• Clear career pathing and leadership development


• Competitive pay


• Profit Sharing Retirement Plan


• Comprehensive benefits package


• Paid time off


• Community involvement opportunities


• Discounts on services and products

Ready to lead, grow, and make an impact?
Follow us on Facebook and Instagram to learn more about life at Mango Salon.
Mango Salon is proud to be an Equal Opportunity Employer.