What are the responsibilities and job description for the Spa Assistant / Front Desk position at Ritual Skincare Spa LLC?
We’re Hiring a Spa Assistant / Front Desk at Ritual Skincare Spa!
- Are you super friendly & welcoming?
- Do have experience in a spa setting or with an appointment based business?
- Do you love people and getting to know them?
- Are you an organized, self-starter who can work well both independently as well as with a team?
- Do you have a strong attention to detail and impeccable follow-up skills?
If you answered YES to these questions, you could be the perfect fit for this role!
Here at Ritual Skincare Spa we are looking for a Spa Assistant / Front Desk with impeccable communication skills who is confident, reliable, and has great attention to detail to assist us in providing the best customer service experience to our clients!
REQUIREMENTS
Among other things, your key responsibilities will include:
- Welcoming and greeting clients to the spa
- Opening and closing the spa and treatment rooms for the day
- Focus on cleanliness, sanitation, and laundry requirements of the spa
- Monitoring inventory and supplies
- Client communications and correspondence
- Assisting the owner and service provider staff in smooth appointment transitions
- Arranging & confirming appointments, selling products & gift cards, and collecting payments
- Assisting in social media & marketing efforts
- Most importantly, the Spa Assistant helps ensure client satisfaction overall and that clients are well taken care of
The position requires:
- Warm and professional appearance and demeanor
- Cleanliness & strong organizational skills
- Positive energy
- Strong attention to detail and follow-through
- An outgoing, friendly, and a go-getter personality
- Ability to start and maintain conversations
The ideal candidate will:
- Have experience in a front desk setting
- Be a self-starter who does not require micromanagement
- Comfortable with learning new client management systems
- Be able to deliver an amazing customer service experience
- Basic understanding of technology and mathematical skills
- Reliable, responsible, accountable
- Exhibit excellent time management skills.
- Kind, aware of others, and emotionally intelligent
- Values honesty and integrity in the workplace.
SHIFT
Monday, Wednesday, & Friday: 9:45am - 7pm
(We work one Thursday a month (9:45am-7pm)- that week we're off Friday & Saturday)
Saturday: 8:45am - 2:30pm
BENEFITS
Training provided on products, services, sales, and technology used in our spa
Compensation: $16-$18/hour (based on experience)
Paid Time Off
Paid Holidays
Employee discount on products
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $18