What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Ritchey Automotive?
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- Provide quality customer service, consistently achieving excellent CSI scores.
- Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered.
- Continue to keep customer informed with necessary information based on service.
- Accurately verify warranty and service contracts.
- Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of work, etc.
- Advise customers on additional needed services, explain all benefits
- Effectively work with technicians who perform all automotive mechanical services
Job Type: Full-time
Pay: $55,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $130,000